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Beaches Ocho Rios Resort & Golf Club
Ranked #1 of 3 Hotels in Boscobel
Certificate of Excellence
Reviewed 4 February 2012

we had booked our wedding here with only a few recommendations from friends who have been here and what we looked at online. when we checked into our room we liked it okay. when all of our friends and family arrived we realized that we were (what felt like) 100 miles away! we asked to move rooms to be closer to our guests and after some consideration were completely taken care of! the wedding planners on-site le-toya and jay dean were awesome! i am a complete control freak and worried up until arriving at the resort that things were not gonna work out. once we arrived they totally took care of us! i would not have changed one thing about our wedding or reception! everyone had a blast! when we first booked our trip we had planned on bringing my husbands daughter. this is why we chose the resort that we did. towards the last minute, she decided not to come. we did go on several excursions, (which were so fun!) one of which took us to a nearby sandals to launch, and thought that had we known that no kids were joining us for our trip, we wish we would have booked an adults only resort. with that being said, the kids activities seemed to be so fun for all of them! and they took really good care of them so that the adults could relax! some of the activities included families so everyone could be involved, which i also really liked. i really enjoyed the dining. it included all the tastes of all of my guests. some of them preferred the buffet and some of us enjoyed the "finer" dining. the sommelier seemed to show up for every event from dinner to our wedding reception, which was actually nice. he wasn't pushy at all just knowledgable and willing to help us out with our wine selections if needed. overall we would recommend this resort to friends and family. everyone on staff was SO helpful and SO friendly! we already booked our vacation to a sandals resort in jamaica for next year!

Room Tip: a beachfront concierge suite is not much more than the other rooms, but based on proximity to the oc...
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  • Stayed: January 2012, travelled as a couple
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3  Thank Sarah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,010 - 3,014 of 4,396 reviews

Reviewed 2 February 2012

This property is a left over Beaches property,for those they think can't afford Negril or Turks. It is a little cheaper than the other properties, but not enough to justify the price. Beaches Boscobel is a 3*.The rooms are Ok, but not for the price you are paying.Food, well if you can eat at the buffet,the food is ok and staff are great, but the other restaurants are 3*.Beach is small but good if you have small children, it is 100% private.No one asked me for tips and the people in water were kind Jamaicans trying to make a living.I still can't figure out what the Concierge does.If you have been to another Beaches, you will be very sad about the entertainment.The staff in general were fine, but I think they know that their hotel has BIG problems.This is not a Beaches as we see on the website and in the adds.It is a 3* hotel with some Sesame Street Characters, but not Big Bird....guess he doesn't go to 3 *. One night
some clients pointed out that the general manager was smoking with some of the staff.We all thought this to be very classless as this is a childrens resort first. I actually did notice a lot of parents smoking after that and thought this is not good, but the hotel general manager.to sum up, if you get this hotel cheap, the kids will like the slides, the food is kind of ok and they have good sun.The kids program is not like the other Beaches, so you will have your kids with you,I am sure.If this is Ok with you, then go, but if you have been to Beaches Negril or God Forbid, Turks, you will not like it.

  • Stayed: January 2012, travelled with family
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4  Thank smallship
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2012

I have a child with food allergies and was sceptical about taking him out of country. If you have food allergies or you have children with allergies this is the place to go. We went to the buffet restaurant as soon as we got there and asked to speak to the chef. Ramona came out and was our guide and guardian angel for the rest of our stay. She took my son around the restaurant and introduced him to ALL of the staff, kitchen and diningroom, and explained his allergy to them with all the important details like clean pans and utensils for cooking his food. She came out of the kitchen every time we ate at the buffet to hug the kids and make sure he had his soy milk and introduce him to others whom he hadn't met yet. She went out of her way to make sure my son was safe and enjoying himself. She even came in early on our last day at the resort to say goodbye to us and she cooked a hot breakfast for us before we left even though the kitchen was not open yet! If you have any dietary concerns ask to talk to Ramona, she was a godsend for our family.

  • Stayed: January 2012, travelled with family
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3  Thank BeeKayEss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2012

No hot water in the rooms? You've got to be kidding me! Well, If you stayed here...you know what I mean when I say NO hot water in the rooms...for the entire week, any time of day. This isn't going to be a negative rant on the resort...it has some redeeming qualities. However, it is FAR from 5 star...or even 4 star! It would certainly be worth it if it was less money. If you have stayed at a 5 star all inclusive or Beaches Turks, you know what I mean...

First, the positive:
1. Upgraded us to a beautiful ocean view room.
2. Buffet breakfast was outstanding. Peter the omelette chef was quite talented.
3. All service staff at the restaurants were top notch. Really tried to make your experience.
A la carte restaurants were very nice and tasty. Special shout-outs to Eleanors staff. They were great and the food was outstanding.
4. Excellent drinks...not skimpy on the alcohol. Used brand names too.
5. Friendly staff. Concierge was very helpful.
6. Snorkel excursions were fantastic and free.
7. Xbox room had the latest and greatest games.
8. Waterslides were a blast!

The not so positive:
1. Did I mention no hot water? Not just in our rooms...but everywhere. They said they would be fixing it in the middle of the night...never did. Just a bunch of lies. The concierge even confirmed that it was not fixable. Makes you wonder about the sanitation of the food products in the kitchen.
2. Bees. You could not even get a drink or an ice cream without being swarmed. They are not as rampant across the rest of the resort. However, the bars and ice cream/ popcorn/ pop machine were covered in them. They pay people to clean areas around the resort. They should pay someone to clean this every hour at least. Nkids can definitely not help themselves.
3. The arts and crafts is NOT all inclusive. You pay an exorbanent fee!
4. Rooms had two night tables only to unpack your things in to. For four people...good luck.
5. People put out towels everywhere and never show up. The seats are taken all day long
6. Main pool is FREEZING. I swim in lakes all the time and it doesn't bug me. However, this is like swimming in October! The temperature was high 60s in the pool.
7. I wouldn't enter the hot tubs. They were cloudy the entire time...and not white cloudy, but black cloudy!
8. Saw a rat, yes a rat, outside Arizona's restaurant. Am I over exaggerating?? Well, it was bigger than a football. You decide.
9. Pictures they take are poor resolution. They will tell you it is higher, but it is not. You pay $16 a shot, just for the "file" on a cd. Yikes!
10. The BBQ park restaurant constantly ran out of certain food. They had burgers and fries all the time. However, chicken fingers (although very good) were "all out" by 2:00pm. So was the nachos...so were the onion rings...The 10:00 pm - midnight had nothing except burgers. And if you want to eat here for lunch, don't line up. Go to the restaurant there and sit down. They will serve you much faster.
11. Glass bottom boat ride...don't blink. Otherwise it will be over. They go about two minutes off shore from their resort.
12. Beggars in the swimming area on the beach. These people wanted to barter with you for alcohol. They beg and bug you. They want you to buy things
13. The waterfront staff were really not interested in making sure that the resort guests enjoyed themselves. They hung out together. The banana boat rides are given only for two hours in the afternoon. Why? The line up was massive. Same for the hydrabike and the kayaks. Why shouldn't you be able to use these features all day long? Because it would interfere with their social schedule.
14. Checking out from the resort in the afternoon? You will pay extra. No courtesy room either. Cash grab.
15. Entertainment in the evenings...not entertaining. For example, they had a contest one night where the parents had to guess the answers to questions that their kids were asked when they were not there. 5 questions...this would be funny. But 10 questions...that would be fine, but with 13 kids on stage...it is not funny
Tips
If you have booked this vacation spot...don't worry. You will like it...you will feel ripped off, but it will be enjoyable as long as you don't think about whether you are getting your moneys worth.
1. Bring your own mugs so you can always get drinks when you need. The cups run out all the time.
2. Concierge service....not necessary.
3. Wifi...save your money. It doesn't work.
4. Bring money to tip the transfer driver to and from the resort and another person who carries your bags five feet in the airport out to the bus.
5. Don't be afraid to ask for another dish at the specialty restaurant. The portions are small.
6. Bring your own towels. That way you can save your seats at the pool.
7. Save your money and book club med for this cost!

Room Tip: Ocean Front is excellent
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  • Stayed: January 2012, travelled with family
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7  Thank JJTourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SRICS, Manager at Beaches Ocho Rios Resort & Golf Club, responded to this reviewResponded 1 February 2012

Warm greetings from Sandals Resorts International! You are very important to us and we welcome the opportunity to speak with you. Please e-mail us at (customerservice@beaches.com). We look forward to hearing from you. Warm regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2012

We spent a week in June at Beaches Boscobel with our 3 girls (6, 8 and 10). What a wonderful place to just relax! There are activities if you want to participate. The kids camp was great, our girls loved going in the evening. The food was plentiful and surprisingly good. It isn't a large resort, however, we were never bored. We did an excursion to Dunn's River Falls which I highly recommend, even with younger children. The staff was wonderful, especially in the spa. We did have a minor medical emergency with one of our children and the staff was prepared and a doctor was quickly brought on property. The only drawback was the ride from the airport, it did seem like forever.

  • Stayed: June 2011, travelled with family
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2  Thank Karen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Beaches Ocho Rios Resort & Golf Club

Address: St. Ann, Boscobel, Jamaica
Phone Number:
Region: Caribbean > Jamaica > Saint Mary Parish > Boscobel
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Boscobel
Price Range: RM2,067 - RM5,183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beaches Ocho Rios Resort & Golf Club 4*
Number of rooms: 223
Official Description (provided by the hotel):
•Minutes away from the newly renovated Ian Fleming International Airport•Kids Camp with certified nannies to pamper the kids •Supervised Xbox® Play Lounge with flat screen plasma TV’s•Kids can enjoy fun and games with Elmo & friends in our Sesame Street Caribbean Adventure•Adults-only El Dorado bar located on a terrace overlooking the Caribbean Sea •A state of the art “Liquid by Beaches” Disco •Pirates Island Water Park offering eleven slides for all ages•Voted Beaches Resorts ‘World’s Leading Family All-Inclusive’ 14 years in a row ... more   less 
Also Known As:
Beaches Boscobel Resort & Golf Club Hotel Boscobel
Beaches Boscobel Resort And Golf Club
Beaches Boscobel Hotel
Beaches Boscobel Ocho Rios
Beaches Ocho Rios

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