Definitely not for the physically challenged. We were given room no 1 which required a very long walk from where we can park our car, so we requested to change our room to the one next to the restaurant.
The reception was visibly upset about this. We understood that this was a hassle and apologize but that did not improve her attitude. As it was our choice, we didn't request nor expect a price reduction (the room is much cheaper, but she insisted it was the same price....well, this is not 1921, you can look up anything online. Honesty would have been appreciated).
The room was dusty and unprepared for guests so we offered to wait if they need to prepare it, but they declined, saying that it was ready.
This was actually the most expensive lodge we stayed in on our whole Namibia trip, but unfortunately service was below any of the other lodges. More