We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Expedia.com
Hotels.com
Travelocity
Orbitz.com
eDreams
Booking.com
View all 11 deals
Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Reviews (393)
Filter reviews
393 results
Traveller rating
189
106
51
30
17
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
189
106
51
30
17
See what travellers are saying:
Selected filters
Filter
Updating list...
3 - 8 of 393 reviews
Reviewed 27 September 2020 via mobile

Great infrastructure and well maintained garden. Great service from staff members but the owners are cold and don’t seem inviting at all. They show absolutely no interest in their guests. I’ve traveled to many guest farms/ lodges etc and the owners usually care about the experience of their guests especially in the morning or at dinner. We received a cold “good morning “ from the owners and we shared breakfast at a long table with very superficial talk which was forced by me . We didn’t feel welcome at all and for that reason I wouldn’t recommend this place.

If it wasn’t for the exceptional service from the staff members then we wouldn’t have stayed for a second night.

One another major criticism is that dinner is prepared in advance without asking the guests what our preferences are. We could be vegetarian or vegan but there’s a set menu that is served. No question about how you like your stake to be prepared etc. such attitude gives an impression that we didn’t matter to the owners. What we eat or prefer on our plates is not important.

Our accommodation “no 3” was breathtaking. The views and tranquility is second to none but the downfall is that the whole building has huge aluminum framed windows and doors that are so naked with any blinds or curtains. I guess the idea is to give the guests an outdoor experience of the wild while inside the room. It’s great to have options. The lack of blinds or curtains deprives one of proper sleep as the room lacks darkness. There should be both options available to the guests. If one wants sunlight or to be exposed to the outside then drawing the curtains or blinds is not too much to ask.

The owners need to improve their social interaction and interest in their guests. It’ll go a long way to make us feel wanted and welcome .

Date of stay: September 2020
Trip type: Travelled as a couple
Thank familywisemedicalp
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Harry Schneider-Waterberg, Owner at Waterberg Guest Farm, responded to this reviewResponded 4 October 2020

This review is inappropriate considering the circumstances under which the author found it necessary to judge this establishment. The author made use of the very special rates applicable only for the local tourist and valid during the Covid-19 enforced closure of the national borders. This national initiative is known to “local is lekker”. These very special rates are indeed so low that they do not even cover costs considering extremely low bed-occupancy and the fact that we carry all of our staff through this period of crisis. The reason for us to participate in this “local is lekker” initiative is, firstly, to support local tourism in such low tourism seasons and, secondly, to have our accommodation operation keep ticking over during that time – keep the infrastructure intact, the staff in training, the bungalows maintained, the garden watered, the baboons off the premises. Obviously – and I thought that went without saying until the author of this review came along – we cannot supply the full service to a tourist paying below cost fees. The impudence to expect the same is staggering indeed and as already mentioned – inappropriate.
This also goes for the author’s three points of critique. Firstly, his extraordinary expectation to demand the owners’ presence during two meals a day to make him feel welcome where from our experience this is generally not at all expected from local tourists, rather on the contrary. Secondly, dietary preferences here as well as all over the world are announced and recorded before and at the latest during check-in. Thirdly, the unique design of our bungalows is signatory to Waterberg Guest Farm and will not be influenced by the individual need to draw a curtain – this suggestion is an indication of having missed the point altogether. Besides, this fact is well advertised.
I appeal again to our guests – for what it is worth – not to misuse this platform for personal projections and expressing disappointment of unrealistic expectations.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2019 via mobile

We had the 2 standard rooms as one family room, they are clean and the beds are good. Unfortunately, you don't have a nice view. The food was very nice and the staff was very friendly. Only thing we didn't really like was the gathering around the campfire with the owners. We are very social people, but it felt 'forced' for us. We also had the impression that the owners were only interested in the German-speaking guests. At the dining room, you have to sit at a long table with the other guests, which felt like you are at school. Not our thing, but other families may like it.

Date of stay: July 2019
Trip type: Travelled with family
Thank ReynaertEllen
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 August 2019

Room 11 is certainly the worst room of the Farm, a room w/o windows in a hidden yard of the facility. The room was extremely cold. In the bathroom it was only one flacon of shower in the shower box, no any soap at the lavatory. The isolation of the door of the cabin was not corretc, tha water spilled out - and due to the extreme cold it was no any chance of evaporation. The mosquito net in the bathroom was very old, and at least in two place with holes. When I compalined at the reception, the guy was only smiling, no any excuse from his side. 150 € for a room like this, is really unfair. Fortunately all the other accomodation during our roundtrip was excellent, and finally we survived the night.
The social program is interesting, which is the Cheetah Conservation, but we spent to long time at the buffet while drinking and eating some snacks, therefore the safari back to the Farm was not satisfactory at all, even there were interesting animals, but the too autonomous driver stopped only if he wanted.

Date of stay: August 2019
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ekolla165648
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 18 July 2019

My companion was booked in here so when I joined him on the trip it was natural that I should do so too.
Downside was that it was 30km off our route but the road was tar and crisscrossed with wildlife.
Reception was pleasant and friendly and my room ready on arrival.
Rooms/tents are quite spaced apart so a distance from the main communal areas. This may be a nuisance if you felt it too far to walk and needed to use your car.
The paths were lit but on a timer so you had to be fairly spritely to get home before they went out. Hey Baas, not all your guests are fit 20 somethings uphill.
The staff were all very friendly and helpful as were the owners so the atmosphere was warm and friendly. Initially I did not care for the idea of a communal formal sundowner before eating at a communal dinner table but overall it was Ok and a good icebreaker.
The 'room' was set on the hillside on a platform with steps to the door. Inside there was lots of space and two large beds. Washbasins and shower behind a screen at the rear of the beds and then a further door or doors to access the open shower and the WC. Maybe too many doors for an old man in the night?? but no trouble really.
Plenty of storage and sitting space plus the stoop outside.
Lots of birds in the grounds and baboons ass through so keep tings closed.
Lots of space in the formal restaurant and a bar and snack area by a nice pool.
Overall I would happily return here should I be in the area.
Access to Windhoek and Etosha is good.

Date of stay: July 2019
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
Thank mfuwe
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 April 2019

I have been staying with Harry and his team at Waterberg Guest Farm since 2009. Every stay is enjoyable. They have added a brand new room which is VERY nice, and the kitchen put up splendid meals, both at the lodge as well as picnic breakfasts and lunches.

Date of stay: April 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Pioneer13622052319
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
View more reviews