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Buccaneer Motel
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Reviews (91)
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All reviewscentral coastnature stripshelly beachfree wifi and foxtelfur babylovely lakemicrowave ovenone night staynice staybateau baykitchen facilitiesbudget accommodationbusy roadshort breaktea coffeemain roadself contained
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47 - 52 of 91 reviews
Reviewed 6 June 2017

Older style motel however bed linen towels etc were of a good standard as was the bed and pillows. Bathroom on the smaller side but clean, shower head good but water pressure tended to fluctuate perhaps due to the motel being booked out. Overall had a comfortable stay of 2 nights.

Stayed: December 2016
Thank Cec K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andy M, Owner at Buccaneer Motel, responded to this reviewResponded 8 June 2017

Thank you for your stay with us and your kind review. We value all feedback and take it very seriously.
Since our full scale renovations, we have had a fabulous response from our guests.
Although the Motel is older style, the rooms are very modern with top level comforts.
We are also a pet friendly motel and we hope to see you in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2017 via mobile

This motel is very pet friendly and in a good location, but our room was extremely noisy from traffic, and also smelt heavily of cigarette smoke on entry, which was still really noticeable on return from dinner, after having used the room for a couple of hours. We had reserved a pet friendly room weeks in advance at a certain cost, but received a call from the motel a couple of hours before arrival to say they'd just noticed that we had dogs with us and that we'd need to pay an extra $50 on arrival, which after a pleasant discussion was reduced to $30 extra. The room was very clean, well decorated, and managed by very friendly people so the smell of smoke and problem with the extra dog charges was disappointing. Foxtel was a bonus but even though the Foxtel remote was there, the tv remote wasn't - which management were aware of. Jumping out of bed to turn the tv off in the dark cold was a long forgotten experience we really didn't need reminding of!!!

Stayed: April 2017, travelled with family
Thank DeniseLY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andy M, Owner at Buccaneer Motel, responded to this reviewResponded 2 May 2017

Thank you Denise for staying with us and your honest review.
We apologise for the inconvenience you had to put up with during your stay.
With regard to the cigarette smell in the room, if you could have let us know, I would have immediately given you another room or made some arrangements to get rid of the smell. I have talked to the cleaner who cleaned your room and ensured that they do their jobs thoroughly.
With regards to the pet issue, your reservation came via booking.com and there was no mention of pets in that booking. Whether booking.com had erroneously deleted the pet reservation - I am not sure. But as a matter of policy, we charge a small fee per pet per night - which is not negotiable. However, considering the circumstances, we provided you with a discounted rate.
I truly understand the hassle of not having a TV remote - but the remote disappeared with the previous guest and we had not stock of a replacement remote - and hence could not replace it - but we have done it now.
Thanks again for your business and your feedback - We appreciate and take on board all comments seriously and sincerely - with an aim to improve the comfort levels of our rooms - providing 5 star experience at 3 star rates!!!

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Reviewed 14 April 2017

Very nice welcome from staff who had phoned because we were not there by 6.30pm (i had told them it would be a later arrival) he was happy to explain all he could about the place. The family room was very clean, well set up for us and the dog and had all amenities we needed tho kids would have liked some hot choc in the tea box!! it is so nice to find somewhere that takes dogs too and to be so clean with comfortable beds and good facilities was great.

  • Stayed: April 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Sara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andy M, Owner at Buccaneer Motel, responded to this reviewResponded 16 April 2017

Thx Sara for staying with us and your kind review.
WE are glad that you liked the place and your dog was comfortable too.
Thanks for the great suggestion of including some hot choc in the tea box...we will get this implemented immediately.
Since our major renovations we have had a great response and we will keep working to ensure all our customers and their fur-babies get max bang for their buck.
We hope to see you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2017

Modern, classes and squeaky clean rooms
Private, affordable
owners and cleaning staff are the best bunch of people - so helpful and friendly
I cannot fault a single experience I've at the buccaneer

Deserves 5 stars

  • Stayed: April 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Norm U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andy M, Owner at Buccaneer Motel, responded to this reviewResponded 8 June 2017

Thank you for your stay with us and your kind review.
We take pride in assisting all our guests and often go outside our call of duty to ensure all guests enjoy max comfort at our motel.

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Reviewed 8 April 2017 via mobile

We had one night stay over there and it was a pleasant one. Andy the owner was quite helpful in helping us in advising where to go for eating and sight seeing . Most importantly it was pet friendly and our two dogs loved the place .

Stayed: April 2017, travelled with family
Thank Ram T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andy M, Owner at Buccaneer Motel, responded to this reviewResponded 11 April 2017

Thanks Ram for staying with us and for your kind review.
We are glad to know that you and your pets loved the place.
As you would have noticed, we have completed some major renovations in the room/bathroom and have tried to provide a decent accommodation for pet lovers at affordable rates.
We hope to see you in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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