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Reviews (316)
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All reviewsbed dormkava sessionskava circlefree wififiji timehot waterwith open armsshort walk to the beachchilled vibetaveuni islanddaily activitiesprivate burecoconut treesbouma waterfallsnice poolrainbow reefluxury resort
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Reviewed 30 March 2018

As we arrived we were impressed how much space you get. The view from the bar and also from some bungalows are pretty. You see the ocean. The pool is fun. If you have special plans, the stuff tries to do everything for you to get you happy. It`s only 10 Dollars for key deposit. We were extending our stay for 6 more days. The only thing we didn`t like so much, was the food. But there is a good Restaurant only 5 minutes away. Snoreling around here and on honeymoon Island are a dream. It´s very quiet and we loved to play table tennis.

Room Tip: We had Number 12 and saw the ocean from the bed and from the balcony. The shower were under palm trees outside.
  • Stayed: March 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Florian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2018 via mobile

I had stayed at the Maravu Lodge 5 nights, and everything was perfect! The bure was just beautiful with white sheets and towels, and included a Terrasse with a view. The food that Julie created tasted and looked incredibly good. The guys behind the bar and all other staff have done a great job to keep us entertained in the evenings, with cava sessions, local songs, and plenty of chats. Make sure to bring enough time to also enjoy all the great day activities that can be done in Taveuni!

Stayed: March 2018, travelled solo
Thank Katharina V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2018

This place was booked for us with the help of a friend in Taveuni. upon arrival we paid the balance of $80 plus $30 for key deposit. Since $400 in cash was given to them in advance plus $100 on arrival. we went to our bure and there were yellow jacket, spiders, and ants all over the bure. The linen had stains the furniture was broken the foot on the bed was broken. The back door would not close. We immediately went back to reservation and notified them of all the findings and asked them to refund our money so we can stay somewhere else because the condition was so bad of the bure. We waited for about 4 hours trying to get them to get someone on the phone who said i can send email and then he will decide if we can get any of our money back. Not to mention that our day on Taveuni was ruined trying to get help and could not visit the places we wanted to see. Having a two year old and with hot weather we were beat by evening still trying to get someone to help us. We did not get our money back ended up paying again to get rooms at another resort which i must say it was much more pleasant. My whole day was wasted by the staff who were very unwilling to help. This place is dirty filthy and so bad i would not recommend anyone to stay there even if it was free. The worst part of this place was as we were trying to talk to them another girl walked up to the counter and said that someone was trying to peak thru her window while she was in her bure. How creapy is that especially when we were there with my daughter and grand daughter did not feel safe at all. Again i would anyone to be aware before booking this place

  • Stayed: February 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank asha k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the_fiji_islander, Guest Relations Manager at Maravu Taveuni Lodge, responded to this reviewResponded 13 March 2018

Bula bula,

thanks for the candid feedback and apologies that expectation and reality were such a mismatch! We have shared your comments with our team and made an incident report for this unfortunate sequence of events. Surprisingly, details on our side significantly differ to those on your end. Our team is always prepared and ready to spring into action to create solutions for any room complaints. Cancellations within 24 hours of the check-in date attract a 1 night fee, but we are proactive to room swap in these types of situations. In this case, we were only advised that the room was too far to walk and that there was some wasps flying around the bure, so we offered closer bures and solved the wasp situation. We wish you had shared your other concerns with us at the time and we would have done whatever we could to make you happy..

In any case, the determined attempt to retrieve a refund, in spite of our simple, fair and reasonable cancellation policy, was awkward for all involved. From our angle, it feels like you arrived with multi star expectations for our humble lodge setting. Our team worked hard to try and create solutions, and wish we could have done more to create a happy ending for you.

Regarding the other guest, we followed up about the case, and determined that your interpretation was unfortunate. We have shared all you comments with our maintenance, housekeep and reception teams, and we'll take steps of improvement accordingly. We are passionate to learn, grow and improve with each and every chunk of feedback, especially the nastiest ones!

For any tourists with higher expectations for ample amenities and fabulous facilities, we recommend too spend some extra $$$ and choose elsewhere. For travellers seeking a simple lower budget bure on a beautiful plantation, and a burst of outer island style hospitality, we recommend to choose Maravu :)

Vinaka and wish you well,

maravu team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2018

Booked into a budget accommodation as it was a short stay and not on holiday. The staff were 'Jeckel & Hyde" one shift warm and friendly whilst the other did what it had to do. Lodge was okay but a little 'tired' and no hot water. Food was acceptable but the bar was inadequately stocked no mixers, no juice, no small beers and no snacks, had to hire a taxi to go to the local shop for supplies! Pre booked a car and checked on arrival to be told it would be available in the morning as requested. In the morning told nothing had been booked but to expect a 4x4 for $100 per day. What turned up was a beaten up 4 door car which turned out to have a slow puncture that constantly needed pimping up, try and find an airline on a remote island in Fiji! Needless to say will not be going back to Maravu Lodge next time I go to the beautiful island of Taveuni.

Stayed: March 2018, travelled with friends
1  Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the_fiji_islander, Guest Relations Manager at Maravu Taveuni Lodge, responded to this reviewResponded 13 March 2018

Bula bula,

Thank you for the feedback and apologies for a less than wonderful stay. Your comments have been shared with our team and we've taken steps of improvement accordingly. Our staff are normally all warm&friendly, hot water is usually great, and the bar is generally decently stocked, but it seems something has gone astray in this case! Sincere apologies for the imperfections. We'll work hard to create improvements. Regarding the car, Taveuni rental options are very limited and the main company operate on a first come first served basis. Timing was unfortunate on this particular day. We'll pass on your feedback to the rentals staff, and be more careful who to recommend in future..

Vinaka vaka levu and we hope you find a more suitable spot next time,

maravu tribe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2018 via mobile

the staff was very friendly and funny. every evening we sat together and drank kava and made somemusic.
food was good for the price!
the dorm was okay, toilet wasn‘t clean at all and the shower was always cold!!!

Stayed: February 2018, travelled solo
Thank happylife28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the_fiji_islander, Guest Relations Manager at Maravu Taveuni Lodge, responded to this reviewResponded 2 March 2018

Bula bula,

Thanks for the feedback and apologies for the imperfections. Usually we have hot water and clean toilets, but it seems something has gone astray in this case..Sincere apologies for the discomfort. We have shared your feedback with our maintenance and housekeeper team, and appreciate the opportunity to improve our guest experience :)

Vinaka and best wishes,

maravu tribe

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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