Been to this hotel many times but this time it had noticeably deteriorated. The staff were not happy and quite brusque at times, we had a ‘Prestige’ room and when we said the air con didn’t work were told it was turned off in October and they had no fans we could use.
The wall paper was coming off in the rooms separate toilet and there was a melamine drop down desk(?) which was completely unusable and badly chipped. We took our own nespresso cartridges as the room had a coffee machine but it was unplugged and involved moving the fridge and cabinet so it could be plugged in.
The walk in shower was very good but the soap container had fallen off the wall and was not fixed all the time we were there.
You should also remember to take an extension lead as these rooms have very few plug sockets.
Dinner was good but the restaurant and the bar are closed on Sunday evenings, and this is supposed to be a four star hotel.......disappointing especially as we are Mercure silver card holders.More
- Free Wifi
- Free Parking