We have just returned from a wonderful week at Alpen Roc. We were part of a bigger group (four families in total) and we all thought the hotel was great. Alpen Roc is well situated - a 5-10 min walk to the ski hire shop and Pleney lift and in a peaceful part of town. The manager and staff were all very helpful and friendly and understanding when it came to the (often very noisy!) children at mealtimes.
The family room we had (Room 1) was great as the children had a separate room off ours and it was situated right by the reception and restaurant meaning we could put them to bed and not worry.
The food surpassed our expectation - all really delicious. We all enjoyed the the pool and jacuzzi at the end of each day.
Not a big fan of the long pillow style but that's about the only criticism I can think of!More