We ordered our fish and chips on line and my husband - who is nearly 80 turned up on the dot and gave his number to the assistants. He was then made to wait outside for 25 minutes on the coldest night of the year (-4 degrees C). After 15 minutes he asked what had happened - they appeared to have lost the order. He watched someone who had not ordered on line come and take his food away. Still he waited. The staff were dozy and disinterested. He was so cold that he could hardly eat when he eventually reached home. To add insult to injury the chips were greasy, cold and completely disgusting.
Shame on you Harlees - we won't be coming back
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