We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disgraceful”

Harlees Fish & Chips
Price range: US$7 - US$14
Dining options: Reservations, Takeout
Restaurant details
Dining options: Reservations, Takeout
Reviewed 1 week ago

We ordered our fish and chips on line and my husband - who is nearly 80 turned up on the dot and gave his number to the assistants. He was then made to wait outside for 25 minutes on the coldest night of the year (-4 degrees C). After 15 minutes he asked what had happened - they appeared to have lost the order. He watched someone who had not ordered on line come and take his food away. Still he waited. The staff were dozy and disinterested. He was so cold that he could hardly eat when he eventually reached home. To add insult to injury the chips were greasy, cold and completely disgusting.
Shame on you Harlees - we won't be coming back

Date of visit: February 2021
    • Value
    • Service
    • Food
1  Thank I9920NOelizabethw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harleesfc, Business Administration at Harlees Fish & Chips, responded to this reviewResponded 1 week ago

Thank you for your review. We would like to investigate this further. Please get in touch via group.harlees@outlook.com with additional information. Confirming the date and estimated time of your visit and your full order.
Kind Regards,
Harlees Group.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a reviewReviews (206)
Traveller rating
Traveller type
Time of year
Language
  • More languages

4 - 8 of 206 reviews

Reviewed 2 weeks ago

Consistently great fish and chips and excellent service, from Jade in particular, recent refit has made is better than it was before.

Date of visit: February 2021
    • Value
    • Service
    • Food
1  Thank petef919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harleesfc, Business Administrator at Harlees Fish & Chips, responded to this reviewResponded 2 weeks ago

Thank you for your review and its great when we get such positive feedback regarding our staff!

Jade will be entered into our staff recognition scheme.

We look forward to welcoming you again soon.

Kind regards
Harlees Group

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

I've only just started using Harlees in the last month.im a carer and the chap I look after loves his fish and chips. I have been very lucky to find this one. First of all the fish and chips are cooked fresh and are delicious. Nice crispy fish cooked to perfect not greasy and the chips also the same. The staff are excellent always ask how I am and dish it all up with a happy smile. Excellent service lovely people cannot wait to see them again next week but more importantly when they can allow sit down meals I'll be first in the queue. Matt

Date of visit: February 2021
1  Thank mattbU135ZO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harleesfc, Business Administrator at Harlees Fish & Chips, responded to this reviewResponded 2 weeks ago

Thank you for your review! We look forward to welcoming you again soon. Harlees Group.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

We were driving back to Bath and noticed the chip shop was open, a quick right turn into the car park. I’m so glad we did the chips were cooked to perfection and not one bit of grease in sight, the curry sauce was pretty good too

Date of visit: January 2021
1  Thank teresalU1302CG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harleesfc, Business Administrator at Harlees Fish & Chips, responded to this reviewResponded 3 weeks ago

Thank you for your review! We look forward to welcoming you again soon. Harlees Group.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Happened to be in BoA for an urban wander and knew we wanted lunch out, happened to walk past here and saw that they were open and have a restaurant for sit in eating. Popped in and was seated immediately, and with the food and drinks orders taken quickly. The food was delicious and great value for money. The staff were friendly without being in your face. And the decor, wow, just amazing. So fun and full of history whilst still being modern and relavant. Can't wait to return.

Date of visit: December 2020
1  Thank ZennaWidger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harleesfc, Business Administrator at Harlees Fish & Chips, responded to this reviewResponded 3 weeks ago

Thank you for your review! We look forward to welcoming you again soon. Harlees Group.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Harlees Fish & Chips also viewed

Bradford-on-Avon, Wiltshire
Bradford-on-Avon, Wiltshire
 
Bradford-on-Avon, Wiltshire
Bradford-on-Avon, Wiltshire
 

Been to Harlees Fish & Chips? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
US$USD
Malaysia
© 2021 TripAdvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in Malaysia. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.