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Reviews (814)
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All reviewsthe main hotelcrazy golfjacuzzi bathleisure centremini golfrelaxation roomserenity spaspa facilitiesbusy hotelbrilliant hotelbar foodfirst classfood was lovelyfrom start to finishwedding receptionan overnight stayreception staff
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Reviewed 14 June 2018

Nice enough. Busy with parties and weddings and generally comfortable and clean but it lacks charm. I much preferred the Ballymasconlan nearby. I would stay in the Carrickdale again quite possibly but it would be a second choice.

Stayed: May 2018
1  Thank Sonas1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OrlaHayes1, Marketing Manager at Carrickdale Hotel, responded to this reviewResponded 22 June 2018

Dear Sonas1 ,

Thank you for your review of your recent stay with us. I am disappointed you feel the hotel lacks charm, as we are normally renowned for having so much charm but will certainly take your comments on board. I am delighted that you found other local hotels to have the same high standards as ourselves and delighted to see the high quality accommodation choices available in Co Louth.

Warm Regards

Orla Hayes
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2018 via mobile

We had our wedding reception in the Bernish Suite on the 1st June. The venue was absolutely amazing! Michelle, the General Manager and our coordinator, was outstanding and very professional and approachable. We couldn't have asked for anyone better. The welcome for us and our guests was perfect. The gardens and outside bar was the ideal place for our guests to relax and enjoy the great weather before our meal. The gardens with the pond, maze, bridge and fountain were very well maintained and a perfect setting for our photos. The food was delicious and was served quickly and expertly by their friendly staff. We couldn't have had a better venue and team working with us for our special day. All of our guests were so complimentary of the hotel, meal, accommodation and facilities including the pool spa and hot tub. Thank you so much for making our day more perfect than we could have dreamt of.
Mark & Lisa Fitzpatrick

Stayed: June 2018, travelled with family
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OrlaHayes1, Marketing Manager at Carrickdale Hotel, responded to this reviewResponded 22 June 2018

Dear Lisa and Mark,

Congratulations on your marriage and thank you for taking the time to leave such a detailed review. Michelle, your wedding co-ordinator, has, like all our co-ordinator staff, years of experience in ensuring that each wedding couple and their guests have the day of their dreams. I will ensure that your kind comments are passed on to her. I am delighted that you and your guests received the highest standards of service and that you could enjoy our magnificent gardens. We are proud to be have able to provide such hospitality on your wedding day. We would be delighted to welcome you back to the hotel in the future.

Warm Regards,

Orla Hayes
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 June 2018

I forgot how much I loved this hotel until I returned ! The staff are all so friendly, a special mention to Caroline who served us our breakfast this morning ! She is a really lovely person and nothing is too much trouble, she is brilliant at her job and I would say the carrickdale are very lucky to have her as a team member. The food as always was excellent. We had bar food instead of eating in the restaurant and it was lovely. The gardens at this time of year are superb and a great place to stroll or look at from the outdoor hot tub. I would highly recommend this hotel for true Irish hospitality and comfort

  • Stayed: June 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank marie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OrlaHayes1, Marketing Manager at Carrickdale Hotel, responded to this reviewResponded 22 June 2018

Dear Marie M,

Thank you for taking the time to review your stay. We take pride in the high standards of hospitality that we provide and the skill of our staff. All our food is locally sourced and I am glad that you found this to be excellent. Caroline is a longstanding member of our team and I will ensure that your kind and thoughtful comments are passed on to her. Thank you for such a positive review. We hope to welcome you back to the hotel in the near future.

Warm Regards,

Orla Hayes
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2018

Just back from a family package deal. First time staying. Here are our thoughts;
- Brilliant location right on the boarder, easy to find, and loads of great places to visit nearby, recommend Carlingford especially. (Check out Jonesbourough for a little shop and off licence very near by) Free parking for guests at the hotel.
- Staff were brilliant. Reception staff very helpful. They have a some young staff, but most were excellent
- Food - we ate in the restaurant one night as part of our deal. Food and service was great there, but we preferred eating in the bar. We were too full from breakfast to use the daily carvery but it looked fab! Breakfast is a choice of self service juices, fruit, yoghurt, pastries and cereal. Toast, tea/coffee and cooked breakfast ordered fresh.
- Room - Family room very spacious and clean. Small fridge was an excellent facility. Shower and bath, and lots of little extras in the bathroom. Only significant criticisms were the hairdryer. It was ancient, falling apart, and not very effective. Also the cushions and decorative throws were a little grubby and old looking. There was temperature control, but on a hot weekend we could have done with air conditioning. Tiny detail to add - coat hooks on the wall would have been handy.
- Leisure facilities. We used the pool area and mini-golf only. Outdoor hot tub overlooking the gardens (over 16s only) was AMAZING! Changing and pool facilities clean, and everything you need. You have to wear a hat in the pool, but they provide them, and after a bit of a giggle at each other, we got used to them quickly. Lockers 1 euro which you get back. Make sure you check times that guests and children are allowed. We all loved the mini-golf situated in the gardens. Free for guests.
- Gardens. The star of the show for this hotel!! Absolutely perfect, with places to explore and sit, and great photo opportunities if you were there for a special occasion. (A little noise from the dual carriageway, but not a deal breaker) Loved them. Wish we had been there on a Sunday evening for the outdoor bar and music.

Definitely recommend this fabulous hotel

  • Stayed: June 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank katio80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OrlaHayes1, Marketing Manager at Carrickdale Hotel, responded to this reviewResponded 21 June 2018

Dear katio80,

Thank you for taking the time to write such a comprehensive review. I am delighted that you were able to take full advantage of our famous gardens and leisure facilities. We provide the highest standards of hospitality for families as we have many activities for children and adults alike. These include our relaxing spa, our basketball courts, minigolf and more. Our outdoor bar and entertainment will run every Sunday throughout the summer (weather permitting!); perhaps you will able to experience this if you are in the area over the next few months.

I am thrilled that you enjoyed your locally sourced meals and that the staff were excellent. With regards to your room, I would like to apologise for the unacceptable condition of the hairdryer. We are currently in the middle of an extensive refurbishment process of all our rooms. It is unfortunate that you did not experience our refurbished rooms on this occasion. You do not indicate if you brought this to the attention of staff but it should not have occurred.

We are glad that you had such a pleasant stay and we would be delighted to welcome you back to the hotel in the near future.

Warm Regards,

Orla Hayes
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2018

Conna co.cork senior citizens group spent four nights recently in this hotel .v friendly efficient staff at all levels.hotel very accomadating to all our needs.ideally placed with idyllic gardens..would recommend this hotel for any group or individual .

  • Stayed: May 2018, travelled with friends
    • Value
    • Cleanliness
Thank Christine D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OrlaHayes1, Marketing Manager at Carrickdale Hotel, responded to this reviewResponded 21 June 2018

Dear Christine D,

Thank you for your review. I am delighted that you had such a pleasant stay, which accommodated everyone in your group. Our staff are very experienced at providing the highest levels of hospitality to groups of all sizes and we would be delighted to welcome you all back in the future.

Warm Regards

Orla Hayes
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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