I booked a surprise overnight for my son-in-law's 40th birthday.
Despite the fact their table was pre-booked, they waited for approx an hour for their starter to be served! Although they did receive an apology, this must surely rank as very bad service. When I booked this over the phone, I did say that my son-in-laws birthday was on the night. I had hoped for an acknowledgement of this for him. A bottle of wine in the room or at dinner would have been a nice touch.
They were very happy with the room and breakfast but the service at dinner was a big disappointment.
I will not be recommending this hotel
- Free Wifi
- Free Parking