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Reviews (1,187)
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Reviewed 2 weeks ago

Our stay was great, everything was well organized and the activities were really a must. All of their staffs, form the concierge, restaurants, drivers and activities were all very friendly and attentive. Shout out to Hannah for our awesome safari experience. We’ll consider coming back for sure

Date of stay: February 2021
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Review collected in partnership with Minor Hotels
Thank kzelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 weeks ago

Dear kzelle,

Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.

We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.

Thank you again for your time.

We look forward to welcoming you back to Anantara Sir Bani Yas Island Resorts in the near future.


Sincerely,
Rachid

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

My check in experience was terrible,

The Door lock was not working and i waited for 15 mins to open the door .

They told me the door lock will be recharged after Dinner.

Next Day after breakfast i had the same issue

Also , i have compliant about the spot lights in the bath room were without covers near the shower .

The tech visited my room , and left the floor to dirty with mud without cleaning or even apologizing.

The only good thing were the island and activities

Date of stay: February 2021
Trip type: Travelled with family
Thank SaeedA1756
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 weeks ago

Dear Mr. Saeed,
Thank you very much for the feedback and for staying with us.
Rest assured that your comments will definitely be looked at for rooms of improvement and your comments will be shared with the concerned section for necessary corrective measures.
We are looking forward to welcoming you back in the near future.
Best Regards
Rachid Bakas
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

I like the hotel but I'm disappointed because nothing changed in these three years from my first visit to the same hotel, they must renovate the hotel and improve the quality of their restaurants and decorations.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Minor Hotels
Thank Maryam T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 weeks ago

Dear ayaomam,

Warm Greetings from Sir Bani Yas Resorts,

We appreciate staying with us and taking your time to share your feedback which will be shared with the concerned parties. The hotel has its own charm through the historical background it carries with it. The hotel is well maintained and a periodic renovations and maintenance are always carried out to ensure we upkeep the working conditions, atmosphere and ambiance while keeping the resort as much as possible on it own identity.

We are looking forward to welcoming you back soon.

Regards
Rachid

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Good for a break from the city hustle bustle and being close to nature. The service staff is very professional and up to the mark as is expected from a high rated facility. Food options are quite sufficient and of varying nature to suffice an individual's appetite.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank oais k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 weeks ago

Dear oais k,

Warm Greetings from Anantara Sir Bani Yas Resorts,

We would like to thank you for rewarding us with such a good review and for choosing us during your recent getaway.

It is so nice to see how the team had looked after you from the start till the end and we all appreciate the nice words and rest assured that your feedback will be conveyed to the team and everyone will be recognized for their excellent job.

We are all looking forward to welcoming you back soon and I will be very happy to assist you with any further arrangements.

Warm Regards
Rachid Bakas
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Great experience. safe, organized, clean rooms, good food and excellent staff.
Hotel staff were knowledgeable and very friendly and respectful. the beach, pool and safari trips were very good with great site seeing opportunities.

Date of stay: January 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Minor Hotels
Thank 965georgee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 weeks ago

Dear 965george,

Warm Greetings from Anantara Sir Bani Yas Resorts,

We would like to thank you for rewarding us with such a good review and for choosing us during your recent getaway.

It is so nice to see how the team had looked after you from the start till the end and we all appreciate the nice words and rest assured that your feedback will be conveyed to the team and everyone will be recognized for their excellent job.

We are all looking forward to welcoming you back soon and I will be very happy to assist you with any further arrangements.

Warm Regards
Rachid Bakas
Resort Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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