Booked a table for two for dinner at 5.30pm. We arrived at 5.20 and were shown to a table. We ordered a roast dinner and were told “to bear with us” as there would be a delay. After half an hour there was still no dinner served even though by now the pub had emptied a bit from when we first arrived. After 45 mins we were then served our roast pork and roast potatoes, no sign of the vegetables until I caught the eye of one of the staff and said could we have the vegetables as we were hungry and wanted to eat our dinner. I have no complaints with the food which was good, my issue is the service as never once did we get a sorry. Sorry that there would be a delay in serving dinner, sorry that the vegetables were not brought out with the meat, sorry that there were no roast parsnips and sorry the apple sauce was not brought out with the pork. When I went to pay, the gentleman behind the bar did not even bother asking if we had enjoyed our meals or thanked us for our custom.
I will not return to this pub as clearly my custom is not valued or appreciated. Shame because if apologies had been given and the delays explained then my review would have been better.
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