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2 - 7 of 8 reviews
Reviewed 13 January 2019 via mobile

It has very nice rooms. Clean, stylish, and well kept. The location is very convenient. So many restaurants nearby and a supermarket not so far. We thoroughly enjoyed our stay at the Seriental Hotel. Highly recommended!

Date of stay: January 2019
Trip type: Travelled with family
2  Thank mommyjared
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2018

Lovely apartments right on the beach. We had a King suite, two bedrooms, lounge and bathroom. It was on the edge of Batu Ferringhi (so quiet) but only 2 minutes walk to cafe / massage, etc. Bus 101 and 102 stop at the door so getting around is so easy. WIFI and Aircon in both bedrooms. The staff here will meet you, help and clean, but otherwise you feel like you are in your own beach front apartment. The pool is small, but great for a cool off dip. An excellent choice for families on mid budget.

Room tip: Lower floor for children using pool, higher apartments for views.
Date of stay: October 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
4  Thank Paula G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2017 via mobile

Stayed for a night in the Deluxe Queen. Spacious rooms with very helpful staff! Location of the property is really good as there were restaurants and street food nearby. Overall had a very positive experience and would return.

Date of stay: August 2017
Trip type: Travelled as a couple
1  Thank OnAir49676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stieve A, General Manager at Seriental Hotel, responded to this reviewResponded 14 August 2017

Appreciate your reviews of a traveller as mentioned in your gracious comments of the Rooms, Staffs and Location.
Once again, thank you for your valued patronage, from us at Seriental Hotel, we look forward to welcoming you, please call Seriental Hotel and ask for me and we will assist you in any ways to make it better.
Yours Sincerely
Warm Regards TQ
Stieve Aron
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2017 via mobile

I would say thanks to Mr stieve aron as the general manager there and the Mr mugillan as the front security, and the front desk team for making us feel the warmness and home-ly ambience. They even gave me a handout on where to chill around penang. To people who's about to stay here and dont know where to go, just ask for it on front desk. To me, the hospitality makes them the number one hotel in penang

Date of stay: July 2017
Trip type: Travelled with family
1  Thank Coastal723633
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 2 August 2017

Thank you for your words of appreciation for staffs'. It brings us great pleasure when our hard efforts to satisfy our guests are appreciated and remembered. We all send our regards and appreciation to you for the recognition as well. We will do our best to ensure that you will have the similar experience for your next visit.
We look forward to the day when we can welcome you once again.

Thank you and kind regards
Stieve Aron

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2017 via mobile

The best hotel in Penang..
Good hospitality from the staff..well done Mr Steve..gambateh☝️☝️☝️
Perfect location near Viva Food Court and Straits Quay
The room is very clean and big..
Thanks for your service

Date of stay: June 2017
Trip type: Travelled with family
5  Thank Paradise135530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 29 June 2017

We are glad you enjoyed your stay! As a newly opened boutique hotel, there are still plenty of exciting features coming in the near future to ensure your next stay will be just as memorable.

Thank you and kind regards,
Eric Cheong

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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