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“Excellent”

The Usk and Railway Inn
Certificate of Excellence
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed 4 weeks ago via mobile

First time staying there after 5 years .We must say that it’s got even better .room was same as the one before,spotless,cosy and with a beautiful view .ate both nights ,and the food and service was excellent.Nothing is to much trouble for Andy and Linda and all the staff .Breakfast choice was also superb with plenty of choice.We will be back soon .

Date of visit: October 2024
Thank I9084HMmichaelb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linda Renkes, Owner at The Usk and Railway Inn, responded to this reviewResponded 1 week ago

Thank you so much for your lovely review. We're so pleased that you enjoyed your stay with us and hope we see you again soon. Don't wait another 5 years!
Best wishes

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Reviews (297)
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2 - 6 of 297 reviews

Reviewed 28 October 2024

The Usk & Railway is a must to try if you are in driving distance of Sennybridge, the locals are very friendly, we were in the area for 2 nights and fully expected to eat in 2 different places for evening meal each night, having eaten here on the Friday we returned on the Saturday! The food quality, presentation & taste was excellent, the service was great, all of the meals we ate over the weekend were fabulous, an absolute must to visit and eat!

Date of visit: October 2024
    • Value
    • Atmosphere
    • Service
    • Food
Thank Rachel H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linda Renkes, Owner at The Usk and Railway Inn, responded to this reviewResponded 1 week ago

We're so pleased that you enjoyed your time with us. We were so happy that you came back for your second night. We hope you visit again soon.
Best wishes

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Reviewed 1 October 2024 via mobile

Provided perfect location for short walking trip. Very friendly and accommodating staff and lovely food. Rooms immaculately clean and cosy. Great breakfast!

Date of visit: September 2024
Thank Klodder
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linda Renkes, Owner at The Usk and Railway Inn, responded to this reviewResponded 1 week ago

Thank you for your lovely review, we're so pleased that you enjoyed your time with us. It was a pleasure to meet you!
Best wishes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2024

Cannot believe I waited over an hour and a half for food when the pub was basically empty and when it arrived it was possibly the worst ever thing ever, should have driven to Witherspoon. They wanted £18:95 for an overcooked, dry with fries like twigs, obviously been left under the heaters for to long and possibly the most unappealing thing I’ve ever been presented with. When I raised this the lead waitress was not the best at customer relations to say the least. Abercamlasis arms much better and half the price 🤷‍♂️

Date of visit: September 2024
    • Value
    • Atmosphere
    • Service
    • Food
Thank robertcQ9217PE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linda Renkes, Owner at The Usk and Railway Inn, responded to this reviewResponded 22 September 2024

Hi Robert, we're so sorry that you didn't enjoy your meal at our Inn. You actually waited so long because you hadn't booked and we were unable to take your order until we had cleared our tables that had booked, we most certainly weren't empty. We immediately offered to re cook your meal which you declined and therefore we didn't charge you. Our aim is to ensure that everyone enjoys their experience with us and will always offer to put things right.

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Reviewed 21 September 2024

We were staying in Sennybridge for a couple of nights and were recommended this place. Unfortunately it was a huge disappointment, we went to the bar to be greeted by a miserable stern barman who made us feel we were putting him out asking for a drink. We found a seat in the restaurant which was quiet, a couple of tables of 2 people and another table of 8. It was clearly advertised they serve food until 8.30 so we decided to order something as we still had 45 mins. All we wanted were a couple of bowls of chips and a garlic bread to share. We were told quite rudely by the lady in charge of the restaurant that they were so busy that didn’t know whether the kitchen would be able to do it!!!!! Eventually we did get them but made us feel as if we had really put them out.
Definitely will not be going back and will not be recommending.

Date of visit: September 2024
    • Value
    • Atmosphere
    • Service
    • Food
Thank Megan M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linda Renkes, Owner at The Usk and Railway Inn, responded to this reviewResponded 22 September 2024

Hi, we're so sorry that you didn't enjoy your experience with us. We always aim to provide top notch customer service and we apologise if we let you down. However, we have to prioritise our booked tables and regardless of what you end up ordering there will always be a wait if you haven't booked. At no point did we say that we we would be unable to serve you, just that there would be a delay.

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