Hi, i am Prakash Pajai Room number 113 came from india and stay in HP hotel from last 20 to 22 days, i would like say to all front office staff thanks for providing all required facility and Mr. wan very much help me because i dont know the Indian hotel here but he guided me lot. House keeping of hotel as well as my room is very good, i came here for Short term assignment ( Approximate 5 month ) purpose and in future also i advised to my company management book same hotel during my assignment. once again Thanks to front office staff members.

Since they don't provide the kettle so I asked the receptionist to provide me hot water. He said, ok in 5 minutes pls come down to take the water. Then I asked him if he could send it to my room, he said okay and asked for my room number. I waited for an hour but no one comes up. I have to rush down to take the hot water and the staff did not even apologize or anything. Please train your staff to give a good customer service. thank you.

Price quite high, small room, no kettle, no glasses, phone not working. When ask for hot drinking water, no one send that, need to walk down to ask for that. Receptionist was rude. Need to improve a lot! Even one of the staff told us that they received a lot of complaints.