NAFNAF...JB
2 nights here, so convenient for the single rooms. But need to add more iron + ironing board for customers use. Comfort pillow & bed. Strategic place because near to other shops and restaurants. Overall nice, clean and good service.
Dear Guest,
Thank you for staying at our Hotel. We are glad to hear that you enjoyed your stay and we are attending to your comment about getting more irons and boards.
We look forward to having you stay with us again.
Hi, i am Prakash Pajai Room number 113 came from india and stay in HP hotel from last 20 to 22 days, i would like say to all front office staff thanks for providing all required facility and Mr. wan very much help me because i dont know the Indian hotel here but he guided me lot. House keeping of hotel as well as my room is very good, i came here for Short term assignment ( Approximate 5 month ) purpose and in future also i advised to my company management book same hotel during my assignment. once again Thanks to front office staff members.
Dear Guest,
Thank you for staying at our Hotel and we are glad that you had a pleasant stay with us. We look forward to having you and your colleagues stay with us in the future.
Since they don't provide the kettle so I asked the receptionist to provide me hot water. He said, ok in 5 minutes pls come down to take the water. Then I asked him if he could send it to my room, he said okay and asked for my room number. I waited for an hour but no one comes up. I have to rush down to take the hot water and the staff did not even apologize or anything. Please train your staff to give a good customer service. thank you.
Dear Guest,
We thank you for your comment. We do apologise for our staff's actions and have taken immediate steps to retrain all our staff.
We hope that does not deter you from staying with us in the future. Thank you once again for alerting us to your situation.
Price quite high, small room, no kettle, no glasses, phone not working. When ask for hot drinking water, no one send that, need to walk down to ask for that. Receptionist was rude. Need to improve a lot! Even one of the staff told us that they received a lot of complaints.
Dear Guest,
Thank you for your review of our Hotel. We would like to apologise for our receptionist and would appreciate it if you could let us know which receptionist it was to enable us to retrain the staff. Rudeness from the staff is unacceptable. Although we do not provide kettles in the rooms, we do provide hotel water flask and cups upon request. We thank you once again for your contributions which will enable us to improve on our services.
Room is clean, good service from the staff who are always very helpful. Good location with many choices of rooms. The rooms are good in size enough space for a single traveller, double occupancy for travellers more than two people and they even have rooms for families.
Dear Guest,
We thank you for choosing to stay at our Hotel as well as for your kind review. We look forward to having you stay with us again.
