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“Wonderful, luxurious hotel with superb service”
Review of Grand Hotel Lienz

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Grand Hotel Lienz
Ranked #1 of 9 Hotels in Lienz
Certificate of Excellence
Reviewed 28 September 2011

We stumbled upon this hotel somewhat by chance. We had previously booked hotels in Kitzbuhel and Jochberg, but through a strange combination of events, both of those reservations had to be cancelled (by the respective hotels). Since the primary purpose of our visit to this part of Austria was to go to Grossglockner, Lienz turned out to be a viable alternative. In hindsight, this was an excellent choice as the location was perfect for our trip and the hotel turned out to be a real gem.

Hotel Rooms:
We reserved two Grand Deluxe Suites (north-facing) for our stay. The hotel has 3 floors – one of our suites was on the 2nd floor and the other was on the 3rd floor. Both suites were extremely large and comfortable; the bathroom was huge with a separate tub and shower. Like many hotels in the Alps, the rooms at the Grand Hotel Lienz do not have air conditioning. The windows that open work well to cool the room as they draw in the alpine breezes. One tip: rooms on the 2nd floor are preferable to those on the 3rd floor; those on the second floor have more windows (the 3rd floor is a quasi-attic design) and as a result, are brighter and are generally cooler in the summer. To compensate, portable fans are provided for rooms on the 3rd floor.

Food/Dining:
The hotel has a restaurant on the ground floor serving breakfast, lunch, and dinner. Breakfast was included in our room rate and it was excellent. The variety of food was superb and the presentation was excellent. Fruits were very fresh. This was also the first hotel I have been to that included fruit and vegetables (e.g. carrots) for guests to prepare their own personal blended drinks; guests can choose exactly which fruit/vegetable to blend – what an interesting idea! The breakfast buffet also comes with a breakfast “menu” for guests to order a hot dish (e.g. omelettes, eggs, etc.).

Dinner was an elegant affair featuring excellent service, wonderful cuisine and a relaxing ambiance. We dined here on both evenings and each time we had a wonderful and fairly-priced meal. The restaurant also features a terrace looking onto the river as well as the mountains. Unfortunately, the weather wasn’t cooperative (raining one evening and too chilly the second evening) for us to take advantage of the beautiful terrace. A few people did venture out to the terrace for breakfasts in the morning.

There is a small vegetable and herb garden right on the hotel property that provides wonderful ingredients for the restaurant cuisine.

Facilities:
There is a fitness centre and spa on the basement level of the hotel. We did not use the fitness centre but did make use of the pool and spa. The pool is both indoor and outdoor, with underwater access between the two sections. The pool also comes with in-water massage jets to add to the relaxation. The pool area is very large and during our stay, we almost had the entire pool to ourselves. The spa features numerous saunas (e.g. Finnish, bio-sauna, etc.) that are a nice touch as well.

Location:
The hotel is located on a quiet residential street in the centre of Lienz. It is a bit difficult to find, although there are signs on the main thoroughfare providing directions to the hotel. Both of our rooms had the mountain view and we loved it as it really added to the sense of tranquility and relaxation. I believe rooms on the other side have the river view. There is an underground garage at the hotel as well with direct access to the hotel; parking at the underground garage was free during our stay.

Service:
Service at the hotel was superb, especially the front desk staff. The hotel staff were so friendly and accommodating throughout our stay and really tried to make us feel welcome. On our last evening at the hotel, I had requested 3 packed lunches for the next day since we would be driving for most of the day. The front desk made sure that the lunches would be ready 1 hour before our scheduled departure, in case we decided to leave earlier than planned (the 3 packed lunches had enough to feed 6 people, it turned out). To round off the experience, the hotel gave us some memorable souvenirs – aromatic oil/vinegar made with herbs from the hotel’s very own garden.

Overall:
This was a fabulous hotel that offered a nice balance between luxury, tranquility, convenience, and value. While Lienz may not be “top of mind” for visitors who visit Austria, it does offer the convenience of being so close to sites such as the Grossglockner Alpine Road. In addition, the Grand Hotel Lienz made guests feel like there were in a resort hotel, even though it was located in the centre of town. If we ever visit the area again, we would definitely be staying at the Grand Hotel Lienz.

Room Tip: Ask for a room on the 1st or 2nd floor which have more windows and can draw in more alpine breezes i...
See more room tips
  • Stayed: August 2011, travelled with family
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4  Thank Montreal_Boy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 27 July 2010

My wife and I had a most enjoyable stay at the Grand Hotel last week thanks to the excellent service of all the staff abetted by the fine facilities of the hotel and its surroundings. The Grand Hotel is superb, the food excellent and the care and attention given to us was exemplary. It would be unfair to single out any individual out for praise as all the people we met, the housemaids, restaurant staff, receptionists, spa attendants, were most helpful and friendly. It was a thoroughly memorable experience and one we hope to repeat.

  • Stayed: July 2010, travelled as a couple
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Thank martini069
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2010

The Grand Hotel Lienz is a new five-star hotel, located directly at the river in Lienz. The rooms are very spacious and very clean. The furniture is tasteful and allows you to feel comfortable in your room. The restaurant features local dishes and international cuisine. The wine selection is very good, you will be able to find a great wine from moderate to expensive. The spa has saunas, steam baths, an indoor- and a small outdoor pool. Beauty treatments are available.
From the first moment that you enter you will feel the typical Autrian hospitality combined with the luxury of a tru Grand Hotel.

  • Stayed: June 2010, travelled with friends
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Thank wiggerl089
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2010

I helped organise an Audi driving trip to the Alps, we stayed here for just one night, we would have enjoyed staying longer, staff are 1st class, rooms are stunning, food excellent & Lienz town is a very nice place to spend a night, cafes, bars & a lovely clean Village feel about the place, i will return and i would stay at the Grand without hesitation, thanks to all for making our stay a memorable one.

  • Stayed: June 2010, travelled as a couple
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Thank Graham J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2010

Arrived at the Grand Hotel Lienz to a very warm welcome, the lady at check-in shook hands with my husband, myself and daughter, which was lovely. The hotel is beautiful, the interiors are amazing, our rooms were fabulous, with a view of the river and mountains beyond, just breathtaking. The room itself had every amenity, and a balcony as well, which was lovely to sit out in in the evening. It is so peaceful we slept very well on the extremely comfortable beds each night. The pool is fabulous and the saunas were state of the art, together with the spa. The toiletries in the bathrooms were so good that we bought full size bottles to take home, they are called pure herbs. They also stock some beautiful body products in the spa shop which the very helpful lady explained at length and I bought a divine moisturiser with great natural ingredients. The food is delicious, you can eat inside or out weather permitting. Breakfast is great full buffet and a menu selection. The staff were simply wonderful, we felt relaxed and enjoyed every minute start to finish. Enjoyed the chat with the very friendly English chap working in the bar. I would highly recommend a visit make sure you ask for a river view room. The town of Lienz is full of lovely shops and cafes, and only about 3 minutes walk. We never used the car during our stay, no need everything you need is in the hotel.

  • Stayed: June 2010, travelled as a couple
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Thank e-golden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Lienz

Address: Fanny Wibmer-Pedit-Strasse 2 | 9900 Lienz, Lienz 9900, Austria
Region: Austria > Austrian Alps > Tirol > Lienz
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 9 Hotels in Lienz
Price Range: RM826 - RM1,302 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Lienz 5*
Number of rooms: 76
Official Description (provided by the hotel):
New Grand Hotel with high aspirations: The Grand Hotel Lienz is your hotel of choice if you are looking for elegance, flair and class. This newly built hotel, a gleaming gem in East Tyrol, has already fulfilled its expectation to mix modern and tradition in its beautiful architecture.In southern Austria, neighbouring Italy, framed by Austria's tallest mountains, the Grossglockner and the Lienz Dolomites, you will find the 5 Star Grand Hotel Lienz. Surrounded by stunning mountain scenery, enjoy the exclusive ambiance of the Grand Hotel Lienz with gourmet cuisine, medical wellness of the highest level, as well as a spacious spa oasis for the soul, and not forgetting top service. Our guests can expect an atmosphere in which nearly every one of your wishes is granted before you even have to ask. With the chic and stylish decor, elegant and spacious rooms & suites providing the highest level of comfort with their lavish furnishings and facilities. ... more   less 
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