This is my 2nd stay at Roemah Djawa which is a far far different experience from the 1st.
The check in took quite some time eventhough we're the only guest checking in at the time. Our room was not even ready when we arrived. The toilet seat in our room had a lot of urine stains all over it. We asked them to clean it, but when we arrived back in the afternoon, they didn't clean it. When we asked, the front desk said they're never informed about it. The hotel staff were sure not communicating to each other (considering it's only a small resort), it's terrible. Eventhough we had asked them for the 2nd time to clean the toilet, but nobody came to clean it.
The pillows had stains and bad odor all over it. I can't sleep.
And at night a lot of small insects crawling into the room, n we have to clean it ourself. The house keeping services were not functioning at all here. Apparently I found out that for house keeping, the resort outsource it to the local people there.. No standard at all!
The whole resort is not well maintained. The swimming pool was dirty. The furnitures are dusty. Even the eating utensils had stains.. :(
The breakfast is decent. The resort is located far from the center of the city.More
- Free Wifi
- Free parking