Beautiful property. Had a wonderful stay at Fairmont. Service was a little sketchy, but they did step up their game once we complained a bit. I do understand that it was spring break and it rained, but that’s not an excuse to provide shoddy service.
Rooms: large and comfortable. We were told that all rooms have ocean view, but it really is at an angle and not true ocean view. Our room faced the golf course. To get the best views, try and get rooms facing west to get an amazing sunset experience. Evening turndown service was well appreciated especially since towels get used frequently.
Restaurants: good service at all except sushi restaurant. Meals were not brought together. Some had meals brought out right away, while mine took an extra hour... it’s sushi..don’t see how it can take an hour to prepare. Beach side restaurant had amazing service, food and views! Pluses: 24 hour heated pool and jacuzzi. Calm beach. Reasonable cabana rental fees. Minuses: sketchy service, nickel and dime for basic services. More