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“Excellent Hotel Except for Rude Bartender”
Review of Relais Vignale

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Relais Vignale
Ranked #3 of 15 Hotels in Radda in Chianti
Certificate of Excellence
Reviewed 5 weeks ago

We spent 3 nights at this hotel on our walking tour and found the upgraded room to be very comfortable, nice breakfasts and excellent dinners. The view from our room overlooking the valley was fantastic. The only bad experience we encountered was the bartender in the "library" bar area. Our friend called us to join them for a drink before dinner and they were there when we arrived with their wine. I approached the bar where the bartender was going over his receipts and stood not more than three feet from him waiting for him to acknowledge me for more than 8 minutes even commenting that we wished to order wine. He ignored me and went on fiddling with his receipts. I had enough at this time and we left and reported his behaviour to the front office. He came after us but it was then too late to excuse his rudeness. We were the only people in the bar.

Room Tip: Our room was in the building acroos the street from the main entrance.
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  • Stayed: September 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Traveller_Brody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RVignale, Direttore generale at Relais Vignale, responded to this reviewResponded 1 week ago

Dear Sir,
Thank you for have been our guest and for your review I can only apologize for the rudeness of the bartender. I can assure you that it is not our standard as you too could see with all the staff.
Best regards.
Mario Tribuzio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3 - 7 of 599 reviews

Reviewed 4 November 2017

When we checked in, we were given a room that did not meet the expectations we had based on the photos we saw when booking. We told reception and were given another room that did meet our expectations. The hotel is wonderfully located at the entrance of Radda in Chianti, which means you have a choice of restaurants to choose from for dinner, all within walking distance. The room we had was spacious, with a great view, as we assume all rooms have, and very clean. The breakfast had a great choice of quality regional products. The staff was very friendly without any exception. A place to recommend if you want to stay at the heart of Chianti and explore the region.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank WimVds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RVignale, Direttore generale at Relais Vignale, responded to this reviewResponded 1 week ago

Dear Guest,
thank you for your review. We work for meet the expectations of our Guests and we are happy when we do.
Best regards
Mario Tribuzio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2017

The area is magnificent and the views from the hotel area were outstanding. The room was a standard room and very comfortable : we had all we needed. The staff were very friendly and helpful and the food was excellent We have no complaints and would stay there again without hesitation.

  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank egp2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RVignale, Direttore generale at Relais Vignale, responded to this reviewResponded 1 week ago

Dear Guest,
thank you for your review, we hope you will be again our Guest in the near future.
Best regards
Mario Tribuzio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2017 via mobile

A beautiful, hotel in beautifully restored buildings overlooking theTuscany countryside in the quiet, picturesque town of Radda. All the rooms are different with antiques and charm. Everything in town is walkable and there are wonderful restaurants and shops. A beautiful outdoir series of patios overlooks a pool. Indoors there are several comfortable sitting rooms so you donot have to stay in your room. The front office staff, esp Patrizio were extremely helpful and accommodating esp. when we had car trouble. A wonderful stay.

Stayed: September 2017, travelled with friends
Thank Bonnie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RVignale, Direttore generale at Relais Vignale, responded to this reviewResponded 11 October 2017

Dear Mrs. Bonnie,
it's a great satisfaction for us if your stay was wonderful, i hope you will be again our guest in the future.
Best regards.
Mario Tribuzio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2017

Pleasantly surprised by this "hotel" in a beautiful old building which was originally the manor house of the farm. I was concerned that it was in town, but it turned out to be a perfect location. Just across the street from the little shops in town and some decent casual restaurants that were all good. Only a short drive to Greve and San Gimignano, and Castellina. The hotel overlooks vineyards. There rooms are large as are the bathrooms and the entire place was very clean. The included breakfast was very good, providing a nice selection of eggs, bacon, cheese etc. Our favorite region; we liked it better than the Montepulciano area. Front desk staff was extremely professional and went out of their way to help us both before the trip and after we were there--with driving and parking tips etc. Staff, including the bartender were very professional, yet friendly. Nice terrace for drinks overlooking the pool and vineyards beyond.

Room Tip: Best views are in rooms overlooking back of hotel.
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank SloopMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RVignale, Direttore generale at Relais Vignale, responded to this reviewResponded 11 October 2017

Dear Guest,
thank you so much. The best advertising is the opinion of our Guests.
Best regards
Mario Tribuzio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Relais Vignale

Address: Via Pianigiani 9, 53017, Radda in Chianti, Italy
Region: Italy > Tuscany > Province of Siena > Radda in Chianti
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Luxury Hotel in Radda in Chianti
#5 Romantic Hotel in Radda in Chianti
Price Range: RM491 - RM7,263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Relais Vignale 4*
Number of rooms: 42
Official Description (provided by the hotel):
Relais Vignale is an 18th-century villa located in Radda’s centre. It has a pool and features panoramic views across the Tuscan countryside from its restaurant terrace. Rooms are rustic yet elegant.Relais Vignale includes a collection of period furniture, frescoed ceilings, and grand fireplaces. Each room is individually designed, and comes with air conditioning and satellite TV..The in-house restaurant offers a menu of traditional Tuscan dishes and fine local wines. Attentive staff organise tastings in the property’s wine shop.The outdoor pool is heated and surrounded by a floral garden. There is also a TV room, lounge bar and library, plus free Wi-Fi in communal areas.The property is surrounded by the villages of the Chianti Classico wine region. Siena and Florence are both under an hour’s drive away. ... more   less 
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Also Known As:
Relais Fattoria Vignale Hotel Radda In Chianti
Relais Vignale Italy/Radda In Chianti

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