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19 - 24 of 91 reviews
Reviewed 16 March 2018

Enjoyed our stay. The rooms were simple, comfortable, and bright. The option of the AC was key, as was the safe to use for valuables. It was nice being right on the beach. The friendly faces of the staff were nice to see, and the housekeeping service was thorough and complete. Bathroom was always sparkling clean. Convenient location, great people.

Date of stay: February 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
1  Thank PenelopeD97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2018 via mobile

this is my second time it is a comfortable hotel we touch on the third floor without elevator but it is not bad the exercise the ocean view is spectacular the excellent housekeeper service in the front leaves Salvador and the other employees very friendly the location is perfect wifi very good basic and simple breakfast can be improved is a site with a lot of potential that could improve details but it is worth visiting

Date of stay: November 2017
Trip type: Travelled as a couple
2  Thank albam49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2018

The management of the hotel are fantastic folks. I have to mention names: Eslie is great for arranging and coordinating rooms and transportation. Louis and Salvador are great, these are two men that work the front desk and are always at your service. Their command of the English language is great. Alberto, really works to make your stay at the hotel pleasant, a good resource man for the area and enjoyable. Rubio and Raphael at the beach really work to make your beach experience great. They will help you with your beach chairs, umbrellas and were to snorkel. The room staff, what can you say, but are fantastic, your room is left clean and neat and never had a problem with anything being missing or out of place. I should say that this is our second visit to the hotel and we hope to many more. This last time we brought our adult children, who had a great time and were pleased with the accommodations and the staff. Our next visit we plan of bringing some friends with us, as we would love to share this beautiful piece of paradise.

Room tip: This is a great place to stay when visiting Mexican beaches.
Date of stay: February 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank johndeleo2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2018 via mobile

I accidentally booked a room at the same-named hotel in a different State. Arrived here after a day of travel without a booking. Louis at the front desk was amazing. He helped contact the other hotel and booking.com to cancel the other reservation, and provided a wonderful room at this hotel at a fair price and at this last minute. Louis, thank you so very much for being so kind and professional. What could have been a very stressful moment turned into a happy experience. I highly recommend this hotel for that and it’s location, cleanliness, and beautiful room.

Date of stay: March 2018
Trip type: Travelled with friends
Thank Traveler518731
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2018

Stayed on the 3rd floor. A bit of a climb for seniors but most doable. The staff are as helpful and pleasant as those we had in a 5 star in Cancun. Louis in the front lobby was outstanding! The other staff most helpful, pleasant and anxious to please. The positives noted in other reviews say it all and don't need repeating. The negatives are minor in our opinion and the stay was worth the price. We certainly look forward to returning!

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank bnlw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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