Found this place by accident on the web, went on saturday 13th i think great time fantastic venue and facilities hard to describe as it is such a wonderful place food 5 star going back marvh full a week endMore
- Free Wifi
- Free Parking
Found this place by accident on the web, went on saturday 13th i think great time fantastic venue and facilities hard to describe as it is such a wonderful place food 5 star going back marvh full a week endMoreShow less
Thank you for taking the time to review your recent stay at the Mercure Albrighton Hall hotel & spa.
We are delighted to hear you had a wonderful stay with us and we look forward to welcoming you back to the hotel in March.
Front Office Manager
Another great deal found on the web .We arrived on fri afternoon checked into our rooms,excellent rooms with all the usual goodies soaps,shampoos,teas and coffees supplied by a decent upmarket hotel The ladies went and enjoyed themselves while the two of us stayed in our rooms and watched sport and enjoyed a drink .We met up for our pre booked evening meal in the restaurant in the deal was a good choice of a two course meal with a glass of white or red wine each.Superb food and great service. We returned to our rooms and agreed a time to meet for breakfast.Having met for breakfast we went back to the same beautiful dining room it was a buffet style breakfast with everything you could wish for.After a great day out shopping in Shrewsbury back to the hotel for a repeat of the previous evening all in the deal another great meal accompanied by a glass of wine.Excellent staff wonderful architecture and excellent adventure.
Thank you for reviewing your recent stay at the Mercure Albrighton Hall hotel & Spa,
We are delighted to read you had a wonderful stay with us and we look forward to welcoming you back in the near future.
Front Office Manager
Stayed here recently, under my husbands business, beautiful hotel and ideally located. Room was beautiful and the waiting a staff were incredibly helpful and polite. However, same can not be said for the managers/ more superior members of staff! The way that one of the younger female managers, unaware of her name but she had mousy blonde hair, spoke to several members of the waiting staff, who were just doing there job; very well may I add. I was so disgusted and appalled, these staff members were clearly very young and all they were shown was utter disrespect. Came back to speak to some other friends who visited a while ago, and they have very similar comments about the exact same members of staff! My husband was considering booking several business meetings over the course of the year with you, we had only visited to check the facilities were up to date, however we have now found another place to take our business. I hope that these members of staff are spoken to/ actions are taken. This is appalling and young members of staff should not be spoken to in the way that they were.
I am glad to hear you were happy with the hotel and the rooms. And I am pleased to agree with you that we have some wonderful staff members. I would like to know more about the manageress and could only have wished that it was bought to my attention as it happened. I do not tolerate such behaviour and insist that all staff members are treated with respect. If you would be so kind as to email me contact details so I can contact you to investigate this further.
My email is firstname.lastname@example.org
A very restful weekend in comfortable surroundings, good food served at breakfast and bar meal was good value for money. Leisure facilities included in the price, swimming, sauna and steam rooms very useful to help unwind.
Thank You for your recent review following your stay at the Mercure Albrighton Hall Hotel & Spa.
We are delighted to hear you enjoyed your stay with us and managed to make use of our leisure facilities to relax & unwind.
We look forward to welcoming you back to the hotel in the near future.
Front Office Manager
A wonderful one night stay in this gorgeous hotel. We could use the spa from 10am. Check in was 3pm but the room was ready when we arrived at 12.30 so we went straight up. Lovely pool, sauna, steam room, jacuzzi. Evening meal and buffet style breakfast was fab. Friendly staff, professional service, attention to detail, didn't feel treated any differently as on a voucher break. Would definitely return and highly recommend.
Dear Jo W
Thank you for your lovely review and we are so pleased you enjoyed your stay at Albrighton Hall.
We make every effort to treat all of our customers the same and try to ensyre they all have the best stay possible.
We do hope you return again soon