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Reviews (2,080)
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All reviewsobservatory hotelglobe barhigh tearocks areacircular quaybeautiful hoteljunior suitekent streetturn down servicequiet streetsteam roomindoor poolpillow menubeautiful roomrooms are largefive star hotelharbour view
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Reviewed 22 November 2017

Traveling with my wife and 4 month old son from my initial booking to our departure the team at The Langham, Sydney took superb care of us. Upon arrival the brilliant concierge and check in team made our check in painlessly swift and took us to our room promptly with our bags. This was especially helpful as our son was quite hungry! The provided baby cot was setup prior to our arrival and the welcome pack for our son was a sweet surprise. We were made to feel at home and the extra care from staff for us and our son was much appreciated. Nothing was too difficult for the staff team, from fixing a faulty bedside lamp at 11pm to allowing a lazy breakfast upon check out to packing the car ready for our departure. The team's understanding of the flexibility needed when traveling with a little one was professional and caring. The suggestions from the concierge for meals were winners too and we can thoroughly recommend the day spa!

Room Tip: 3rd floor terrace rooms with a balcony are the pick of the rooms.
  • Stayed: November 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank sydneytraveller2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2017

We recently stayed in Sydney at the Langham hotel, the hotel is perfectly located for the city centre, a 10 minutes walk from Circular Quay or the restaurants and attractions at Barangaroo, on arrival we were greeted by Andrew the Concierge who was superb, he recommended a great restaurant for our first night and a great rooftop bar with a view of the Harbour bridge. That said all the staff were superb from reception, turn down service to the assistant manager who came over and introduced herself. I would not hesitate to stay here again the hotel was seriously 1st class

Room Tip: Harbour view rooms are superb, looking over the western dock
Stayed: November 2017, travelled as a couple
Thank Citybreaktraveller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2017

I must say that the entire staff was courteous and on the ball at all times for the entire four nights we stayed there. Whenever I needed something for my room that responded exceptionally fast. All my phone calls to the front desk were answered right away. The concierge service was extremely helpful when confirming as well as booking reservations and their suggestions were always on point. They have a really cool Pink Car in the front of the hotel and if available they will take you for a short spin. Very clean and well appointed lobby. I would like to suggest that someone rethink the pictures they have hanging about as they seem to not match the décor. I would like to suggest that a Spa appointment be made many days in advance as it was not possible for us to get an appointment the same day or the next day of my trying to book an appointment for three persons. The service we received was very professional and at the end of our appointment we were treated to a light snack and a beverage.

Room Tip: our room was facing Kent Street and occasionally we could here sirens and horns honking
  • Stayed: November 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank ralph e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2017

Lots of construction going in in Sydney at the moment and this lovely, elegant hotel a brisk twenty minute stroll from Circular Quay was just far enough away not to be bothered by noise and dust, yet close enough to still be in the heart of things.
We stayed here three times during our Australian trip, the hotel stored our luggage for us each time and welcomed us back like old friends. We stayed in three different rooms, all beautifully appointed and equipped, had dinner several times and some excellent cocktails.
No other choice for us on future visits to Sydney, highly recommended.

Stayed: October 2017, travelled as a couple
Thank KJHlincs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2017

Our recent stay at the Langham was sensational! The intimacy of the Sydney Hotel ensured personal service par excellence. The staff were amazing, discreet, courteous and simply lovely. We would not hesitate to recommend a stay at the Langham, especially for that special experience.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Langham Hospitality Group
Thank kimwD9945TF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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