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“Superb Hotel”
Review of The Westin Sydney

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The Westin Sydney
Ranked #35 of 181 Hotels in Sydney
Certificate of Excellence
Reviewed 17 March 2012

Booked three nights stay including breakfast through Wotif. Arrived by 11am and we were in room by mid-day. Had a heritage room on the 3rd floor overlooking Martin Place. Room large and clean - very comfortable bed & pillows/walk in wardrobe/great bathroom/good shower/fluffy towels/toiletries. Buffet breakfast excellent, great choice, one of the best buffets we have experienced!

Only one negative point.... we were directly under the fitness centre! Every morning we were disturbed at about 6am + with banging and noise. The first morning we thought that it must have been the room above leaving early but after enquiring realised it was noise from the gym. Reception tried to sort another room but unfortunately the only room available was overlooking George St and there were road works operating overnight so we decided to remain in the original room. The guest in the next room to us was also disturbed but he was only there for one night but whether he mentioned the problem on checking out we do not know. The rooms which have the fitness centre above are from 317-325! If you do not wish to be disturbed early morning avoid these rooms!

Apart from the above issue the hotel overall was excellent, staff, comfort etc. Just a shame about the noise disturbance.....

  • Stayed: March 2012, travelled as a couple
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Thank Cornish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,497 - 2,501 of 3,359 reviews

Reviewed 16 March 2012

Complimentry Upgrade to Heritage suite on arrival was most impressive. Enormous room, very comfy bed and sizable bathroom. Breakfast buffet had great variety and staff always pleasant. Travelled solo so will definatley be back with partner.

Stayed: March 2012
Thank boxter23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2012

The Westin Sydney is a delight. Staff are a cut above most other places. The breakfast buffet is extensive. Beds are comfy. Great bathroom.

No free wireless Internet and an outdated tv are my only criticisms. In this day and age, complimentary wireless internet should be a given in a hotel of this calibre.

Stayed: February 2012
1  Thank MapleInfusedAussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2012

Stayed at the Westin Sydney for one night in an executive club room (2903) in the tower, overlooking the city with glimpses of the harbour. Booking on line with the hotel was seamless as was the check-in and express check-out (received the account the night before with instructions to leave the key in the check-out box in the foyer). The foyer doesn't have the usual look and feel of a luxury hotel as the space was also used for casual business meetings and thoroughfare for locals. It felt more like a subdued shopping mall. However this did not detract from the overall benefits of the location and as others have mentioned it is a business hotel.

The room was spacious with very a comfortable bed, linen and pillows, although the room did lack the wow factor for the price paid. It was ultra quiet being on the 29th floor, so that was a bonus. The bathroom was also spacious and clean with separate bath and shower. Loved the rain shower, but it also had the standard shower head facility for those who are in need of a strong shot of water on their shoulders and back.

Enjoyed a relaxing and simple breakfast of scrambled eggs and coffee in the club lounge on the 28th floor. Other breakfast options included mushrooms, baked beans, bacon, assortment of pastries, fruit, cheese and bread. The lounge was small and but worth the extra money to have access to the private space where the staff were friendly, efficient and responsive to maintaining the cleanliness of the lounge and attending to guest's requests.

The location was perfect, very central and in walking distance to the Art Gallery of New South Wales, Circular Quay, Opera House, the Rocks, shopping mall and train/bus station or a very cheap taxi fare under $10 to these locations if your feet were tired. I would definitely stay here again.

Room Tip: Higher floor (room 2903) was quiet and had access to the club lounge.
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  • Stayed: March 2012, travelled with friends
    • Value
    • Location
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1  Thank WaterLily13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2012

Stayed three nights. Location is fantastic, you are within walking distance of Circular Quay, George Street and the shopping areas and Westfield shopping malls. Hotel is modern and has an interesting mix of both modern and old, the latter being a refurbished postoffice building.

Wifi was free in the lobby and on level 6. Once in your room you are asked to key in the room number to access wifi which was chargeable. Tip: access free wifi in the lobby, this gives you 2 hours of free wifi, then bring your device back to the room, and the free wifi continues to work! This worked really well for us at the new block, so I can't vouch for it if you stay in the old block. THe other issue which bugged me was how slow they were in cleaning the room. On two occasions when I got back between 3-4 pm the housekeeping staff were still unfinished!

Room service and the buffet breakfast (at $42!!) were exorbitant and we chose to eat outside where there is a wealth of interesting cafes, food courts and restaurants to choose from.

Gym was large but I didn't like it as it was actually a health club open to paying members from the public which just happened to be housed on level 4 of the old block. This meant that you didn't get the feel that the gym was exclusively for the hotel guests but was instead full of hardcore grunting and sweaty bodybuilder types!

Room Tip: New block is quieter
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  • Stayed: March 2012, travelled with family
    • Value
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    • Rooms
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    • Service
1  Thank unfrequentflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Westin Sydney

Address: 1 Martin Place, Sydney, New South Wales 2000, Australia
Phone Number:
Region: Australia > New South Wales > Sydney > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Business Hotel in Sydney
#12 Family Hotel in Sydney
#17 Romantic Hotel in Sydney
#34 Luxury Hotel in Sydney
Price Range: RM685 - RM2,066 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Sydney 5*
Number of rooms: 416
Official Description (provided by the hotel):
The award winning Westin Sydney is situated in the heart of Sydney's fashion and finance district surrounded by Sydney's most exclusive designer shopping, restaurants, theatres and nightlife. SPG Members receive complimentary in room internet when booking direct. Book direct today. ... more   less 
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Also Known As:
Westin Sydney Hotel Sydney
Sydney Westin

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