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Reviewed 6 July 2013

We stayed at the Reef Resort last weekend for a quick weekend away. The staff were lovely and checked us into a top floor apartment with new carpet and a lovely view. The cafes within walking distance were fantastic and we couldn't fault our accommodation. We'd stay again for sure!!

  • Stayed: June 2013, travelled with friends
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2  Thank gosharkies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ReefResortMonaVale, Manager at Reef Resort Apartments, responded to this reviewResponded 24 March 2014

Thank you for reviewing the Reef Resort Apartments. We value your opinion and appreciate your positive comments. We have made a few changes in early 2014 with new bed covers in fresh modern colours and a soft refurbishment to the holiday apartments overall look to ensure a comfortable stay for our guests. We welcome you to return anytime.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 March 2012

We stayed here for three weeks over Christmas & New Year 2011 whilst visiting relatives in Sydney. We knew what to expect having heard all about it from our relatives who visited the apartment reception before we made the booking. They successfully got us an "upgrade" to an apartment with a beach view and new carpet.

When we arrived we were horrified by the stained, smelly bedding and towels. Our relatives lent us towels for the duration of our visit and we had the sheets re-laundered to get rid of the smell. The blankets and bed covers were hung out over the balcony to air off. They smelt as if an old tramp had been sleeping in them. Disgusting. I later found out that the reason was that all the linen and bedding are stored in a big room under the stairs of one of the apartments and there is no ventilation to the room. Some of the stuff must have been untouched in there for years. No wonder it smelt so bad.

The mattress on our bed was so saggy that we struggled to get any sleep at all on most nights and if we did then we were awakened at 5am every morning by a number of Australian magpies howling and whistling outside our bedroom window. They seemed to live on the site permanently.

Apparently the Reef Resort is owned by an elderly lady who bought the land in the 1960s and subsequently built the apartments in the 1980s. They obviously haven't been refurbished since then and are extremely tired and shabby.

On a more positive note the location is good, being beside the lovely Mona Vale beach and it's within easy walking distance of the Mona Vale shopping centre which has two good supermarkets and lots of independent shops and also takeaways. The grassy area between the apartments and the beach is a haven for the early morning keep fit fanatics and is a good place for kids to play. Like most of the other Northern beaches it also has a number of free BBQs and picnic tables scattered around the area

Don't bother with the BBQs at the resort. They didn't work, despite the owner having the cheek to charge for their use. The spa bath by the pool was similarly temperamental although the pool itself was OK but the area around it in keeping with the rest of the "resort" - tired.

One good word though must go to the lady on reception and the guy who does the maintenance. They try to rectify any complaints but they seem to be fighting a losing battle with the owner's reluctance to spend any money on the place.

Room Tip: Apartment 27 - at least it had a new carpet and a huge garage!
  • Stayed: December 2011, travelled with family
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6  Thank Bigfella10_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2011

We were hoping for a nice break at a good beach resort, unfortunately I wouldn't call this place a "resort".
Just such a tired old place.
The first thing I noticed was that the sheets had stains on them, and Ihad to get new sheets from the cleaner,& I had to make up the bed myself.
The position is excellent though and our child had great fun. He especially enjoyed the fact that I had to join him in his room to sleep as my bed in the other room made me very itchy, not sure what it was but I only lasted 2 nights in that bed.
The decor and everything was so old and outdated,the carpet looked dirty also.
The balcony was good though, and we spent as much time there as possible, looking at the nice sea view and listening to the beautiful ocean!
If this place was half the price, it would be much more worth it.
The standard is extremely low.
The owner really should do some major renovations.
Very over priced as it is.
Sadly,we wont be returning..

  • Stayed: January 2011, travelled with family
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3  Thank Dell20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2010

Our family booked into this establishment, we called it Cell Block 12, for a family wedding in February. We were greeted by the largest cockroach I have ever seen on arrival in the stairwell. We concur with the ratings of previous guests. The carpet was grotty and felt damp (maybe the humidity) bed linen had holes (fortunately we took our own pillows) and bathrooms needed a good clean. The patch on the vinyl couch was not there, so we were given a replacement after we checked our inventory! The fake flowers just added to the downtrodden sadness of the place and on attempting to lift the venetian blinds they came crashing down just missing my head. I might have paid $80 for the night but it certainly was not worth $200. The so called games room, pool and spa (insert $2) were shabby and below standard. The closeness to the beach was the only redeeming feature and obviously the reason they feel they can ask such ridiculous prices!

  • Stayed: January 2010, travelled with family
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3  Thank YarraVictoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2010

We stayed at the Reef Resort apartments with our 3 children (3, 5 and 6) for 10 nights in summer. The location was excellent with the nearby park and playground, beach and pool. We used the tennis court and games room as well. The laundry was also fine. We weren't put off by some of the other reviews, as the price is very reasonable compared to other holiday rentals in the area. The rooms were exactly as depicted on the Reef Resort website - older style but spotlessly clean with everything that you need for a beachside holiday. The beds were reasonably comfy and the shower pressure excellent although hot water ran out quicker than at home. It soon heated up again. The sea breeze kept the unit cool even on very hot days. The pool was the favourite for the children and it was never overcrowded. We would happily stay here again.

  • Stayed: December 2009, travelled with family
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1  Thank QUIPPY_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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