I travel regularly for work. I have NEVER left negative feedback online. I was more than happy to discuss our stay at checkout, however when I offered my feedback the receptionist was rude & defensive & I quote 'too busy'.
The beds were cheap & uncomfortable, we counted cockroaches until there were too many to bother with, the curtains were broken, the linen was average and the furnishings were worthy of the op shop. It was generally way overpriced and belonged in the budget category. The notice stating that you had to remove all rubbish and take it across the building & to the basement when you leave or receive a $100 cleaning fee was the icing on the cake!More