Just needed a nights accommodation to attend a early Brisbane hospital appointment so online i booked and paid. We arrived early but of course no reception so we couldnt even pay to get in early. My fault.Rang and was told to take car in underground carpark which was great and leave bags behind desk. Good but reception will be manned at 1pm but of course check in is at a firm 2pm. All good accommodation 2 star old worn and dated but sheets are clean...Terrific.. Ok unwell hubby ..you guessed it tv doesn't work. Unhappy 5 calls and still not addressed. First call about 4.30pm and now 8.30 we were told the manager would fix and was now at athe front door at 7.45 pm Brisbane time. Had to put pen to Tripadvisor. My suggestion is NO don't be tempted to book online these units.
Embarrassed for this company. No attentiveness.
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