A warm, friendly welcome from Lorraine in reception. Room made available when we arrived early. Rooms are a good size, comfortable and very clean. Double glazing on windows eliminate traffic noise. Very good value for money.More
A warm, friendly welcome from Lorraine in reception. Room made available when we arrived early. Rooms are a good size, comfortable and very clean. Double glazing on windows eliminate traffic noise. Very good value for money.MoreShow less
It's what every customer deserves when they arrive at our Motel. A warm and Friendly greeting.
Our double glazed windows certainly are beneficial.
Thank you for your feed back
Clean, comfortable and reasonably priced. Lift was being repaired while we stayed so we were offered free bottle of wine for the inconvenience of carrying luggage upstairs (help was also offered) Pool looks good but we didn’t use it. Lots of roadwork around the motel but it wasn’t a problem. Management very friendly. Free shuttle to the airport on the hour. Would stay again (in fact we have)
Our location is one of the best.
As its all about comfort,cleanliness,exceptional service and convenience at KSM
It was a bit of a challenge with our lift being upgraded,now its all fixed and working amazing
Thank you for your feed back
Lovely clean motel. Service was second to none. Friendly & extremely helpful. Even took us to the airport even though the shuttle was not due to leave for another half hour. Driver was super friendly too.Highly recommended.
Thank you so much for your feed back for all our trip advisor community.
We are so happy we were able to meet all your needs during your stay with us.
Our shuttle drivers Greg and Rhys are the best
Overnight stay was as usual comfortable and professionally cared for. Staff very friendly and helpful. Being able to leave our car there for a few days was a bonus, as was the free shuttle to the airport. Highly recommended.
Thank you so much for your recommendation.
Arrived at the motel after travelling back from Thailand to discover that I had actually booked for the night before and had been charged as they were fully booked - who's fault is that -my own fault. Fortunately they had a room available and I can honestly say that the friendly management and staff are excellent. Location is fabulous and rooms clean and affordable. I have stayed here often and find it very comfortable. Sure it's not the Intercontinental but neither is the price. I would definitely recommend this motel for location, price and service. And I have no problem for being charged for a service when I am the one who made the mistake.
Thank you so much for your feed back and understanding.
Its part of who we are here at KSM to have good listening skills and professionalism when an issue arises.
We appreciate your honesty and your recommendation
The motel is walking distance to the wharf with many restaurants, and another one just across the road. Wonderful antique store, more like a museum, just a bit further up the road. Breakfast can be ordered ahead. It was freshly cooked and delivered to our room, absolutely delicious! Free shuttle bus to the airport was very welcome as we were between flights. All the staff extremely friendly and helpful. Excellent value. I am looking for a reason to return!
It was great to hear we were able to make your visit a memorable one.
There is a few little unique shops around this area