Near Flawless. Everything was great except for one issue. The only thing missing was the Internet not working. We arrived on Monday the 1st January 2012 and left on Friday the 6th. The Internet was being worked on and was down until Thursday afternoon. We were given some complementary food and beverage as well as free access for the last day (there is a charge otherwise) which was a nice gesture and helped. However, I'm shocked that there isn't a redundancy in place. With the public Internet almost 20 years old, I consider it to be like phone services and electricity, a staple. The cost of Internet services these days should allow for a back up service in case something occurs with the ISP as what happened in this case. We were sent to other coffee shops or restaurants to "buy" a drink in order to get access. Unacceptable for a resort.
I do recomend this resort but check to make sure everything is in order.
- Official Description (provided by the hotel):
- Peppers Beach Club, Port Douglas offers beautifully appointed spa suites and one, two and three bedroom suites, some complete with private swim-up pool decks, and feature free WIFI (up to 500MB) free movies, air conditioning, balcony, bathrobes, cable/pay TV and CD player. Kitchen facilities are available in 1, 2 & 3 bedroom suites. Washer/dryer (available only in 1, 2 & 3 bedroom apartments). The resort features a serene lagoon pool with sundeck and spa, fitness centre, concierge and tour desk making access to a range of exciting reef and rainforest experiences easy. If pampering is what you seek, a visit to the Exclusive Spa is a must or hire a bike and make your way to Four Mile Beach. Sublime Bar & Grill is located on the ground floor overlooking the stunning lagoon pool. Enjoy breakfast daily from 7.00Am - 10.00am, lunch from 12pm - 4pm and dinner from 6.00Pm - 8.30Pm *Restaurant is closed on Sunday and Tuesday nights. ... more less
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- Also Known As:
- Peppers Beach Club Port Douglas Hotel Port Douglas
- Peppers Beach Port Douglas
- Peppers Beach Hotel Port Douglas