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Reviews (402)
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All reviewsthe managersacross the roadamazing viewsthe gold coastspa poolmain beachapartment was cleangreat place to staywashing machineself contained apartmentthese apartmentsriver vieweasy accesscavill aveliving roomafter hoursocean
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Reviewed 2 June 2018

I wish I could give this place less than 1 star. Recently had experience of staying at these Holiday Apartments on April 29, 2018. My worst experience ever. The Apartment was not at all clean and was stinking throughout our stay. Outdated Rooms and bathroom. We received a notification from the Management about some paint work on the night of April 30, 2018 that there will be some paintwork on balconies on May 01, 2018. The painters started the work around early morning occupying the balcony so we left the apartment early that day. The next morning May 02, 2018 we woke up around 7.00 am with so much noise outside bedroom and living room balcony and saw the laborers working outside. They had loud radio on and some were smoking on the balconies disrupting our privacy. We had to close all the blinds in bedroom immediately. It was complete infringement of privacy. The apartment management only informed us of the work for May 01st and no one informed us for the continuous second day of work. It was really frustrating. We went downstairs to complaint but to my disappointment the Receptionist & Manager Peter was extremely rude and arrogant & unapologetic. They said there is nothing they can do and asked us if we have an issue we should checkout and move to another place. I paid extra amount of money to book this apartment so that I can enjoy the balcony ocean view and i simply could not do that because of this construction / maintenance work. This experience ruined my vacation for the time i stayed at this place. Simply horrible experience.

  • Stayed: May 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank Shamaila C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2018 via mobile

39 can be better for you and your partner in our life and we will come back together again soon. Good on you my mind can be better but if I wanna catch up with you on the phone you can do that and then I can just hang out with you at the same night and then go to sleep and then go to the beach with you at night and then snuggle with you

Stayed: July 2017, travelled solo
Thank Jason B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2018

> Good place to stay with family in front of "main beach, gold coast".
> Reception was friendly and upfront.
> Rooms were clean however little bit aged.
> All amenities were working.
> Nice walk of 10 mins till Surfers Paradise main market.
> Dedicated parking for car
> All security entrances
> Ocean view from balcony and river view from bedrooms

  • Stayed: May 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank meh208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

It served its purpose in terms of a 2br apartment but that was about it. Extremely dated rooms. No working air conditioning. Fans had timers on them, fridge set to lowest hottest setting, what to try save energy? Very small balcony and kitchen that looks like it was from the 60s. Would book elsewhere again.

Stayed: April 2018, travelled with family
Thank Mishy_F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

If you want something shiny and glitzy this is not the place for you. If you are happy to overlook the age of the building and enjoy the facilities, great customer service and excellent location then you will not be disappointed. Throw in competitive prices and the uniqueness of every apartment and you have great value for money. Thank you Peter and Justine, we will be back. The kids loved the Easter Egg Hunt you put on - such a lovely idea. Good luck with the maintenance work currently underway. Oh, and we will buy our team tickets from you next time, bit easier than the machine on the closeby station

Room Tip: Check which rooms have aircon.
  • Stayed: April 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Jeff W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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