I stayed at the hotel for nearly 2 weeks. The first room I stayed in was close to the conference rooms. I was woken up every night several times a night by party-goers. 1am, 3am, 4am, 5am.. I eventually asked to be moved. The hotel staff moved me. The next room was better bar the chair being broken. As I was working long hours I ordered room service only to be fed food covered in fat 1hr and 15 minutes after I ordered. I found the service to be below average and the only person to be friendly to me was Jimmy. Bitterly disappointed and I will be requesting to stay elsewhere next time.
- Official Description (provided by the hotel):
- Situated on 11 lush, resort-style acres just minutes from the centre of Townsville and only two kilometres from the airport, the Mercure Hotel Townsville offers a tranquil, relaxing choice for business and holiday travellers visiting this beautiful gateway to the Great Barrier Reef. From the moment you arrive, you will enjoy a destination like no other hotel in Townsville. The comfort of our accommodation, complemented by warm, personalised guest service, ensures a truly relaxing stay. ... more less
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- Also Known As:
- Mercure Townsville Hotel Townsville
- Mercure Hotel Townsville
- Accor Hotel Townsville