We needed a pick-up from the Chalet stop after walking the ice-house and giant organ tracks - we hadn't booked, but Paul was happy to pick us up and sort out the payment later. My partner and I are both prone to motion sickness but we were amazed and relieved at how smooth the trip down the mountain was, a huge bonus that was totally unexpected in a bus. Paul kept us entertained with his detailed knowledge of local attractions and I loved his enthusiasm for dates and architecture!