We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pam”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Citadines on Bourke Melbourne
Ranked #29 of 161 Hotels in Melbourne
Certificate of Excellence
Reviewed 4 weeks ago

Very Clean. Quiet. There was minimal outside noise and the blockout blinds were excellent.This made for a good night's sleep after a hectic working week. Efficient front desk. Would recommend to friends and would be happy to stay again.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank F8281JTPam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon R, Marketing Officer at Citadines on Bourke Melbourne, responded to this reviewResponded 3 weeks ago

Dear F8281JTPam,

Thank you for taking the time to share such a lovely review of Citadines on Bourke Melbourne. We are so glad you were able to have such a relaxing time with us and had such a good night’s rest.

Thank you for recommending us, we would love to invite you to become an Ascott Online Advantage Member. This allows you access to year-long discounts and seasonal promotions for all Ascott, Citadines and Somerset serviced apartments worldwide.

We hope to have the absolute pleasure of welcoming you back again soon.

Warm regards,

Brigette G
Marketing Officer
Citadines on Bourke Melbourne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (2,209)
Traveller rating
Traveller type
Time of year
Language
  • More languages

20 - 24 of 2,209 reviews

Reviewed 4 weeks ago via mobile

An example of a great hotel.
From our arrival (group of 13) on the 9th of October to the 14th we were only given the best service from their front desk staff. Answered all our questions during our stay with a smile and very knowledgeable about the city and the best shops. Did not matter what shift was on, we were always given top notch customer service throughout our stay. I always ordered a wake up call and one morning one of your staff walked up to my room to wake me up when I didn't answer the phone.
The room was spacious with all the amenities. Room service always did a great job ensuring my room was always clean with bed done and equipped with enough towels and dishes done.
So happy we made use of the heated swimming pool and the sauna.
Can't wait to visit again your beautiful city and your amazing hotel soon.
Love Room 1710 Priscilla

Stayed: October 2017, travelled with friends
Thank Cilla M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon R, Marketing Officer at Citadines on Bourke Melbourne, responded to this reviewResponded 3 weeks ago

Dear Priscilla,

Thank you for taking the time to share your Citadines Melbourne experience with our TripAdvisor community, we are so glad you had a fabulous time with us. Thank you for your very kind mention of our amazing Guest Service Team, they do an incredible job of being so helpful and friendly to our guests. We will be sure to pass on your kind words.
We are so glad you took full advantage of our facilities. Our indoor heated pool, sauna and fitness corner is such a relaxing area and so helpful to wind down after a busy day exploring Melbourne’s sights and surrounds.

For your next visit you may like to sign up to become an Ascott Online Advantage Member. This allows you access to year-long discounts and seasonal promotions for all Ascott, Citadines and Somerset serviced apartments worldwide.

Thank you for staying with us and for leaving such a glowing review of Citadines on Bourke. We look forward to welcoming you back again soon.

Warm regards,

Brigette G
Marketing Officer
Citadines on Bourke Melbourne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

This was a pleasent surprise. The staff were excellent, with the foyer rich and inviting. The room was spcaious, with nice views. I will definately use this hotel again when I am in this end of town. I particularly appreciated normal internet, and not some speed limited half baked service.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank timmeagher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon R, Marketing Officer at Citadines on Bourke Melbourne, responded to this reviewResponded 3 weeks ago

Dear timmeagher,

Thank you for choosing Citadines on Bourke for your recent Melbourne visit. We are so pleased you enjoyed your stay with us and we hope to have the absolute pleasure of welcoming you back again soon for another wonderful Citadines experience.

For your next stay you may like to sign up to become an Ascott Online Advantage Member. This allows you access to year-long discounts and seasonal promotions for all Ascott, Citadines and Somerset serviced apartments worldwide.

Thank you again for staying with us.

Warm regards,

Brigette G
Marketing Officer
Citadines on Bourke Melbourne

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2017

It was very comfortable. Staff was friendly and very accommodating. Location was very convenient. The apartment is very clean too.
The only negative feedback was the condition of the bed. One side of the bed feels like it was slunting. I requested for a harder bed, staff was very accommodating and has put in a extra board to make the mattress harder.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank yechingl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2017

Had a long weekend getaway, room was spacious - has kids in one bedroom and a second bedroom. Good size bathroom. Did not use other hotel facilities but was a convenient location for getting around Melbourne.

Room Tip: Lower floors don't have a view.
See more room tips
  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Melbourne hotels
Central Business District
Adina Apartment Hotel Melbourne
Central Business District
Alto Hotel on Bourke
Alto Hotel on Bourke
#10 of 161 in Melbourne
1,569 reviews
Central Business District
Novotel Melbourne on Collins
Show Prices
Show Prices
Show Prices
Central Business District
Radisson on Flagstaff Gardens
Chinatown
Ovolo Laneways
Ovolo Laneways
#15 of 161 in Melbourne
1,118 reviews
Central Business District
Pegasus Apart'Hotel
Pegasus Apart'Hotel
#39 of 161 in Melbourne
3,392 reviews
Show Prices
Show Prices
Show Prices

Been to Citadines on Bourke Melbourne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Citadines on Bourke Melbourne

Address: 131-135 Bourke Street, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#24 Business Hotel in Melbourne
#28 Luxury Hotel in Melbourne
#30 Romantic Hotel in Melbourne
#33 Family Hotel in Melbourne
Price Range: RM497 - RM1,044 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citadines on Bourke Melbourne 4*
Number of rooms: 380
Official Description (provided by the hotel):
Citadines on Bourke is the epitome of Melbourne; vibrant and modern. Located in the heart of the city, the Apart’hotel is in the perfect location to experience all the world’s most livable city has to offer. Enjoy some retail therapy in the Bourke Street Mall, Melbourne Central and Emporium Melbourne; discover the magic of Melbourne Cricket Ground (MCG) and Rod Laver Arena with the Australian Football league (AFL), cricket, tennis, as well as world-class concerts. Relax and take a culinary journey with Melbourne’s unique dining experiences, all this and more, right on your doorstep. Though if it’s business that brings you to town, Citadines is located close to Parliament House, Collins Street and the SX1 and SX2 buildings, right within the Central Business District. Citadines boasts 380 serviced apartments, each with separate living and dining areas, fully-equipped kitchenettes and modern amenities. At Citadines, you will have the privacy of your own apartment, while enjoying the convenience of a hotel. The property also features a fully-equipped gym, indoor pool, sauna and outdoor sundeck; as well as conference and meeting rooms, business corner and complimentary wireless internet. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Ctrip TA and HotelQuickly so you can book your Citadines on Bourke Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Citadines On Bourke Melbourne Hotel Melbourne

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing