From the champagne at the reception desk to the very helpful bell desk staff this property instantly helped me settle in from my trip.
I didn't lift a single suitcase, chocolate truffles (in addition to the champagne) at reception, and more chocolate truffles in my room.
Concierge/bell desk staff mapped out all my shopping requests and helped me search in google maps to confirm locations. All stores they recommended were fantastic and exactly what I was looking for.
In the executive lounge the staff was also very polite and attentive. Min was super sweet and even remembered that I requested soy milk the day prior and was confirming It with me before I even had a chance to ask on day 2. I even found a nice hand written note from her with a towel animal after returning to my room later that day. I've never EVER had a towel animal so that was really special.
Upon returning from shopping the bell desk attendant even rushed to help me and make sure elevator button was pushed, scanned card, and selected my floor for me.
These sound like little things, but everyone here is constantly going above and beyond to make my stay very pleasant.