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“Good location, but not the best the city has to offer”

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Hotel Lindrum Melbourne - MGallery Collection
Ranked #19 of 161 Hotels in Melbourne
Certificate of Excellence
Reviewed 23 July 2017

Over the years we have stayed at the Lindrum a few times, and each time reminds us why we usually choose elsewhere. The location is great, but this comes at the cost of noisy rooms (particularly if your room faces Flinders Street). We could hear cars, trams and trains rumbling past all night. The room is nicely decorated, if small, and the bed is very comfortable. In room amenities are what you would expect from a five star hotel, with high end toiletries, complimentary wifi and a well stocked mini-bar.
The bathroom had a few problems, despite recent renovations, with leaking taps and a shower that squirted water down the wall instead of out of the shower head.
Check-in was perfunctory, but with a change of staff check-out was very friendly.
To be honest it is only a few small things that are not quite perfect, but in a city full of great hotels, it's these small details that make the difference.

Room Tip: Rooms on the north side may have less traffic noise
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  • Stayed: July 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this reviewResponded 24 July 2017

Dear Jennifer H

Thank you for taking the time to share your experience at Hotel Lindrum with fellow travellers. I am sorry to hear of your disappointments with your recent visit with us. We pride ourselves on delivering a memorable hotel experience for our guests, yet regrettably we have fallen short on this occasion. We appreciate you highlighting your concerns allowing us the opportunity to improve.

If you would like to discuss your experience further, I would welcome the opportunity and can be contacted at michelle.bradshaw@accor.com or 03 9668 1111

Sincerely
Michelle Bradshaw
General Manager

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30 - 34 of 925 reviews

Reviewed 22 July 2017

What a find
We were looking for something a bit different.
Wanted quality but wanted more of a boutique feel
This was perfect
The location is great
Very close to the laneways that make Melbourne such a wonderful place
Parking next door at a discounted rate
$16 for 24 hours
Great bar with open fire nice and cosy
The room was spotless with high ceilings that give a feel of space
The breakfast was from menu such a change from the buffet style
The hotel has a charming feel to it and the staff are very friendly and courteous
Will definitely make this our go to place in the city

  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank All type
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this reviewResponded 24 July 2017

Dear All type

Thank you for sharing your experience at Hotel Lindrum with the Trip Advisor community.

I am thrilled to hear that you had such a lovely stay with us and we will become your new Melbourne go to place.

We look forward to welcoming your return soon

Sincerely
Michelle Bradshaw

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Reviewed 22 July 2017 via mobile

I love staying at The Lindrum. I travel a lot for work but staying here feels like being at home. Nothing is too much for the staff, and they will always be accomodating. The rooms are great, the food fantastic and I love relaxing at the bar with the fire going. I run in the Fitzroy Gardens next door, and Flinders Lane bar just around the corner caters to less productive pursuits, albeit more fun ones. Love this place!

Stayed: July 2017, travelled on business
Thank Adam D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this reviewResponded 24 July 2017

Dear Adam D

Thank you for your fantastic feedback!

It is so wonderful to hear that you feel so at home with us, I will be sure to share your comments with our team who will be no doubt thrilled to hear.

We look forward to seeing you again soon on your next trip to Melbourne!

Sincerely
Michelle Bradshaw
General Manager

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Reviewed 22 July 2017

We had a lovely time in Melbourne made better by our stay at hotel Lindrum. Staff were courteous and helpful, hotel charming and the bed excellent. My wife loved the bed so much she enquired where she could purchase one!

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank 154brette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this reviewResponded 24 July 2017

Dear 15brette

Thank you for taking the time to share your experience with us. I am so pleased to hear that we where able to contribute to your lovely time in Melbourne.

I have to agree with your wife that our beds are excellent, the only problem when you have to leave it in the morning. We believe that everyone should be able to experience such luxury at home so I am sure that our team shared with you that our wonderful beds can be purchased on our website.

We look forward to welcoming you back soon!

Warm regards
Michelle Bradshaw

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Reviewed 20 July 2017

I was booked by my travel agent for 3 nights starting 12th July 17 and was told this is a 5* hotel. What 5*? Its a small hotel by the road side, you can't even stop your car in front to unload your luggage. 80% of the rooms have a false window overlooking a blank wall - claustrophobic! You are forced to haul the luggage as they do not have bell boys. No doubt rooms are well appointed and the breakfast is good, but that's all. With so many better eating options outside you won't even think of eating in this hotel that has a very limited but overpriced menu. No, I am not coming back.

Room Tip: Claustrophobic rooms with false window! A 3* hotel with 5* tarrif
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  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Ranjan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelLindrum, General Manager at Hotel Lindrum Melbourne - MGallery Collection, responded to this reviewResponded 24 July 2017

Dear Ranjan K
Thank you for your constructive feedback following your recent visit to Hotel Lindrum, it is with regret that we did not deliver for you a true Lindrum experience on this occasion. We are sorry we let you down in those areas described and I sincerely apologise for the impact this had on your stay. Your candid feedback allows us the opportunity to review your concerns and make positive changes.

Although we are unable to change the outlook from our studio and superior rooms as we are small in terms of stature and surrounded by tall buildings we hope we make up for this in other ways. I do highly recommend booking a Deluxe Room which boasts views of the city parks.

We would love nothing more than to have the opportunity to welcome your return to Hotel Lindrum so that we may showcase to you the quintessential experience we are so well known for.

Should you be available to discuss your concerns further I would welcome the opportunity and can be contacted directly on 03 9668 1111.
Sincerely
Michelle Bradshaw

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Lindrum Melbourne - MGallery Collection

Address: 26 Flinders St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Restaurant Room Service Wheelchair access
Hotel Style:
#11 Romantic Hotel in Melbourne
#11 Luxury Hotel in Melbourne
#15 Business Hotel in Melbourne
#32 Family Hotel in Melbourne
Price Range: RM647 - RM1,661 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Lindrum Melbourne - MGallery Collection 5*
Number of rooms: 59
Official Description (provided by the hotel):
Hotel Lindrum is a boutique style hotel that combines modern design with the ultimate in contemporary facilities and personalised service. Ideally located in cosmopolitan Melbourne, close to all fashion, dining, cultural and sporting precincts. ... more   less 
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Also Known As:
Lindrum Hotel Melbourne

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