We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Booking.com
RM 655
Fully refundable before Fri, 29 Mar
Breakfast included
Hotels.com
ZenHotels.com
RM 591
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (5,481)
Filter reviews
5,481 results
Traveller rating
2,353
2,164
672
199
93
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
2,353
2,164
672
199
93
Show reviews that mention
All reviews southern cross station across the road great location alexander bar skybus terminal sky bus spencer street public transport easy access room service buffet breakfast would stay again bed was comfortable pleasant stay a great place to stay central location valet parking
Selected filters
Filter
Updating list...
2,376 - 2,381 of 5,481 reviews
Reviewed 1 December 2016

Stayed again after just a few months. Love this hotel for its location and ease for getting about. We booked online through Hotel.com and got a reasonable rate but didn't get the same style room as our precious stay. I must say, it was a much smaller room overlooking Spencer Street. The traffic noise really didn't bother us although an occasional siren going past made you realise you were right on Spencer Street. I questioned the size of the room compared to last time and they did explain that rooms facing inwards are bigger. Great location for everything unless you want to be dead centre of the city. Trams and trains at your door. Easy access from airport on Skybus. I even did when I usually get a taxi - it was no effort. We will certainly be back again. Love the location. Didn't use the restaurants or bar this time. Staff friendly. I am so pleased we have found this hotel.

Room tip: Internal rooms are bigger
Date of stay: November 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Loveagreathotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KirbyC630, Manager at The Savoy Hotel On Little Collins Melbourne, responded to this reviewResponded 3 December 2016

Dear Loveagreathotel,

Thank you for taking the time to tell us about your stay.

We are delighted to hear that our location suited your needs throughout your stay. We are lucky to be located in such a central location; it makes it very easy for our guests to explore all that Melbourne has to offer!

Kind Regards,

Kirby Chandler
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2016

We were guests there on Friday 25th November - the staff were very nice and the room was comfortable and the location was fantastic.
However, when I went to have a shower, I was disappointed in the cleanliness of the tiles in the bathroom. At eye level in the shower there appeared to be make up kind of marks very prominent and on the tiles as we opened the door. Then, I discovered what appeared to be blood on the bedside table which I had not been near before. I covered it with a tissue because it was late but realised that I should have called someone up. The table had not been cleaned at all and I just believe that with the price of the room - cleanliness should not have been a problem!!
I did mention it when leaving but hope they have lifted their game a little because that is not a nice thing to see on a bedside table.

Date of stay: November 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Jan W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KirbyC630, Manager at The Savoy Hotel On Little Collins Melbourne, responded to this reviewResponded 3 December 2016

Dear Jan W,

Thank you for your feedback regarding housekeeping please note this is not indicative of the service at Vibe Savoy Melbourne. We have passed on your concerns to our housekeeping department and the feedback provided will form part of the teams’ training.

We hope that we have the opportunity to welcome you back to our hotel so that you can experience the service we are truly capable of.

Kind Regards,

Kirby Chandler
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 November 2016

This hotel is very well positioned for getting about Melbourne. Trains and trams all on the doorstep. The concierge was so very helpful and I don't think there is anything he doesn't know about Melbourne's history. He kindly printed off a map to get to the old hospital of my birth nothing was too much trouble. My room was a little tired and in need of an update but nothing that would stop me staying here again

Room tip: There are rooms that have windows overlooking the reception area with no external window. It may not bother you but it did me
Date of stay: November 2016
  • Trip type: Travelled solo
    • Location
    • Rooms
    • Service
Thank Auzalex
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KirbyC630, Manager at The Savoy Hotel On Little Collins Melbourne, responded to this reviewResponded 30 November 2016

Dear Kim W,

Thank you for taking the time to tell us about your stay.

We are glad to hear you found our concierge team to be helpful throughout your stay. I will share your kind words with the team.

Kind Regards,

Kirby Chandler
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2016

The hotel was very well presented with a really handy location (right near the sky bus terminal). The rooms were well equipped, the staff were really helpful. My main issue was with the quality and speed of the WiFi connection. A free 512Kbps service was available, although you have to sign up for it every day. There was a faster paid for service (9.99AUD per day), which was not a lot faster. The internet was just too slow. I was staying on business and could barely manage to do what I needed to. I have stayed in many hotels this year and the expectation nowadays is for a fast free WiFi connection, which was sadly misiing from this otherwise excellent hotel.

Date of stay: November 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Y1738KJalanm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KirbyC630, Manager at The Savoy Hotel On Little Collins Melbourne, responded to this reviewResponded 30 November 2016

Dear Y1738KJalanm,

Thank you for taking the time to post your review.

I have passed on your comments in regards to our wifi speed to our internet provider. Thank you for your feedback.

Kind Regards,

Kirby Chandler
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2016 via mobile

Was really happy with the location for the hotel, central for southern cross station, plenty of trams and some bars and cafes.

Rooms where not particularly special, a little run down and the foyer is looking a little dated.

Otherwise happy enough.

Date of stay: November 2016
Trip type: Travelled with friends
Thank 477JamesD477
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KirbyC630, Manager at The Savoy Hotel On Little Collins Melbourne, responded to this reviewResponded 30 November 2016

Dear James D,

Thank you for your feedback in regards to our rooms and foyer, I will pass your comments on to our owner for review. This feedback is very valuable when it comes to designing our rooms and updating where necessary.

Kind Regards,

Kirby Chandler
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews