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“Fantastic accommodation!”

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Adina Apartment Hotel Melbourne Northbank
Ranked #56 of 161 Hotels in Melbourne
Certificate of Excellence
Reviewed 21 October 2011

Great rooms, great location, great staff. Thanks for a fabulous stay!

  • Stayed: October 2011
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2  Thank Kcontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedNorth, General Manager at Adina Apartment Hotel Melbourne Northbank, responded to this reviewResponded 14 November 2011

Thank you for taking the time to provide us with this positive feedback.
We look forward to welcoming you back to Medina Executive Northbank in the near future.

Kind Regards,
Emma Waterman
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,166 - 2,170 of 2,295 reviews

Reviewed 19 October 2011

This Apartment was hard to review. Good in so many ways, but a let down in others. The Apartment was very unclean, but Management sore to this issue immediately. A lot of the issues really relate to Travelodge and Toga and what they seem to see appropriate for people in wheelchairs when purchasing these property. The apartment was one of the best in size for a wheelchair person, it had its little faults like shower screen needed to be removed, replace with curtins, non slip paint on bathroom floor, some extra legs or support on the shower chair, extended legs on bed to accommodate a hoist, TV placed on the wall in Bedroom and key to the stair recliner issued to guest, would be in Managements best interest. It has accessible pool and spa but one has to ask and wait for staff to unlock the stair incliner every time you wished to use it. The same for entry to the property every time you had to enter someone would have to enter first and unlock the side door for you to enter and even the floor spacing next to the side door was a little dodgy. Beautiful Public Disabled toilet but I could not manage it on my own as they have placed a large cubic marble in there with a vase which retricts the movement of the wheelchair, this needs to be removed. car parking was easy for those not wheelchair bound and if your partner removed you in and out of your vehicle in the side street, if not, once again you needed to wait for staff to open, both bar boom followed by unlocking the stair incliner. The food from the resturant next door was nice but if you had Breakfast in the morning it arrived in white poli boxes. But very nice. Great location never seen so many Seven 11 in all my life, lots of Resturants close to trams not wheelchair accessible even though platform outside your door is, close to rail way station and city. Emma the Manager was very nice and prompt sad that the cleaning staff let her down. Although this property had obsticles, I would put it over the Travelodge in Docklands for wheelchairs.

  • Stayed: September 2011, travelled with family
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2  Thank Anita G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedNorth, General Manager at Adina Apartment Hotel Melbourne Northbank, responded to this reviewResponded 21 October 2011

Dear Anita,

Thank you for taking the time to post a review on Medina Executive Northbank. Thank you also for taking the time to speak to me whilst you were staying with us so we are better able to service our guest requirements. As discussed, i have followed up with my housekeeping team in relation to the points you have raised.
Thank you once again for the feedback, I look forward to welcoming you back to Medina Executive Northbank in the future.

Warm Regards,
Emma Waterman
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2011

medina north bank hotel is located right in the middle of the centre of the city,
its a beautiful place to stay and enjoy, staff are really welcoming and helpfull
this hotel is built with great locations around it,,,and we had great time

Room Tip: ask for bay side view ,its marveless
See more room tips
  • Stayed: October 2011, travelled as a couple
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Thank chicken65_08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedNorth, General Manager at Adina Apartment Hotel Melbourne Northbank, responded to this reviewResponded 20 October 2011

The team at Medina Executive Northbank are so happy you enjoyed your recent stay with us. Thank you for taking the time to provide us with your positive feedback.
We look forward to welcoming you back to our Hotel in the near future.


Kind Regards,
Emma Waterman
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2011

Friendly and helpful staff, clean and large apartments .i appreciate to the staff they are providing good services.

  • Stayed: October 2011, travelled on business
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6  Thank raj1895
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedNorth, General Manager at Adina Apartment Hotel Melbourne Northbank, responded to this reviewResponded 11 October 2011

Thank you for taking the time to provide me with this wonderful feedback. The team at Medina Executive Northbank are delighted that you enjoyed your recent stay with us.
We look forward to welcoming you back to our hotel in the near future.

Kind Regards,
Emma Waterman
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2011

This was my second stay at the Medina North bank in the last 10 days. I choose this hotel as I have had an amazing experience with the Medina hotels over the years. Being a businessman and living in the United States for most of the year, and the rest in Australia and New Zealand, frequent travelling and hotel stays are part of my life and something i am used to all the time. Usually, very few things impress me but i must say what impressed me about this hotel is the amazing staff.

The personal touch here in the hospitality of the staff is simply amazing...There is nothing that they can’t take care of or is a big deal for them..They go that extra mile.

1) Location - It was close to where i had my business meetings so it was perfect for me. It is in the middle of the city.

2) Rooms- Just what you would expect at a Medina. I had the one bedroom on level 7. Which was generous in size. A very comfortable bed. Everything to make a stay comfortable. I must say the house keeping here does a fantastic job

3) Gym & pool- A great gym with a lovely view of the city. A good gym is very important for me.


Its the positive vibe of the place, the smiles all around, the staff being great hosts which makes this the perfect place for me.

Personally want to thank whole front desk team, the team at Medina and everyone who made my stay comfortable!!

Thank you Medina. I hope to see you guys soon

  • Stayed: September 2011, travelled on business
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4  Thank Phil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedNorth, General Manager at Adina Apartment Hotel Melbourne Northbank, responded to this reviewResponded 10 October 2011

The team at Medina Executive Northbank are delighted that you enjoyed your recent stay with us. I would like to thank you for taking the time to provide us with your positive feedback.
I look forward to welcoming you back to the hotel in the near future.


Kind Regards,
Emma Waterman
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Adina Apartment Hotel Melbourne Northbank

Address: 550 Flinders St, Melbourne, Victoria 3000, Australia (Formerly Medina Executive Northbank)
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Spa Hotel in Melbourne
#24 Family Hotel in Melbourne
#25 Business Hotel in Melbourne
#31 Romantic Hotel in Melbourne
#52 Luxury Hotel in Melbourne
Price Range: RM383 - RM1,077 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Adina Apartment Hotel Melbourne Northbank 4.5*
Number of rooms: 108
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Also Known As:
Medina Executive Northbank Melbourne

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