We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Adina Apartment Hotel Melbourne Northbank
Ranked #56 of 161 Hotels in Melbourne
Certificate of Excellence
Reviewed 9 October 2017

Poor Housekeeping Practices. In spite of having Privacy Please card at the door, housekeeping entered the room. Felt invaded. Very disappointed as the hotel staff did not address my concerns.
Good location though.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 2rajmal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Handy L, Front Office Manager at Adina Apartment Hotel Melbourne Northbank, responded to this reviewResponded 13 October 2017

Dear 2rajmal,

Thanks for your feedback about your stay at Adina Apartment Hotel, Northbank.
I am sorry to hear that you didn't feel we addressed your concerns at the hotel as I personally dealt with you at the time and had offered my apologies and advised what follow up would occur.

This certainly is not how we want our guests to feel about their stay with us and we have followed this up with our housekeeping team.

If you wish to discuss this further please don't hesitate to contact the Hotel Manager Katie Obst on 03 9246 0000.

Kind Regards,

Handy Limms
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (2,350)
Traveller rating
Traveller type
Time of year
Language
  • More languages

121 - 125 of 2,351 reviews

Reviewed 8 October 2017

A great location for CBD, docklands and Southbank. A bit dated but staff were friendly had a pool and gym and was very affordable. Pool and spa stay open late for those weary travellers or post a long day shopping.We have stayed there before and would stay there again.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Judith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie O, General Manager at Adina Apartment Hotel Melbourne Northbank, responded to this reviewResponded 10 October 2017

Hello Judith B,

Thank you for leaving such a detailed review of your recent stay at Adina Northbank.

We are so pleased to hear that you enjoyed your overall stay with us.

We hope to welcome you back again soon.

Kind Regards,

Katie Obst
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2017

The Adina Northland Flinders St is an old building and the apartments are a reasonably good size however they are rather strangely setup

In the advertising it says premium bedding premium TV channels and blackout curtains and shower? How they can make these claims is simply misleading and incorrect, it couldn't be further from the truth.

The hotel and rooms don't fit that description at all. The TV doesn't even have half the free to air channels and reception is poor. The room was advertised with a shower only yet had a shower over bath which is small slippery with no non-slip mat in the bottom and iI fond these quite dangerous and if I'd known that I would not have booked the room.

The beds are hard and definitely not premium bedding, the pillows are thick and hard and uncomfortable and the sheets are poor quality and the beds we're not made properly.

The curtains are old and tatty and the decor is the same with some horrible colored feature walls. The couch is very uncomfortable and you just about fall through it when you sit on it and it would fail safety standards. The shower pressure is average at best.

I read reviews saying its close to the MCG? What a load of rubbish its a couple of km's away.

This place was generally poor sub standard quality and maybe OK for a one night stay but you can certainly do much better for the same price and other hotels around Melbourne CBD.

The curtains were tatty ld ragged and looked like they were found at the tip. very poor.

There are many far better quality hotels and apartments in and around Melbourne. This place is in bad need of a total refurbishment of the rooms and everything.

I would not stay here again.

  • Stayed: December 2016, travelled with friends
    • Value
    • Rooms
    • Service
Thank Bj L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie O, Manager at Adina Apartment Hotel Melbourne Northbank, responded to this reviewResponded 23 October 2017

Hello Bj L,

We appreciate you taking the time to leave your valuable feedback.

I am sorry to hear about your experience at our hotel and will certainly follow this up with my team.

If you wish to discuss this further with me I welcome you to give me a call or email at the following contact details: 03 9246 0000 or kobst@tfehotels.com

Once again I am sorry to hear that your stay was not up to our usual standard or your expectations.

Kind Regards,

Katie Obst
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2017

Central, great staff, dining next door was terrific. Easy walk to everything . free tram service just outside, Room was clean and amenities were terrific. Adina northbank is the only hotel I stay at in melbourne

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 971bretta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie O, General Manager at Adina Apartment Hotel Melbourne Northbank, responded to this reviewResponded 10 October 2017

Dear 971bretta,

Thank you for the fantastic 5 Star Review!

We are so pleased to hear this wonderful feedback from one of our regular guests.

We look forward to welcoming you back soon.

Best Wishes,

Katie Obst
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

Great location, average in all other areas. We had a leaking tap and one of the light boxes on the roof was at a 45° angle showing a decent hole in the roof while the other was perfectly straight. House keeping was weird replacing the cleaner of our two towels that were hung up by us to be reused and they left a damp towel on our bed.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank nathantb34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie O, Manager at Adina Apartment Hotel Melbourne Northbank, responded to this reviewResponded 10 October 2017

Hello nathanb34,

Thank you for taking the time to leave us your valuable feedback regarding your recent stay.

I am sorry to hear that your experience was not up to our normal standards and I will certainly pass your feedback onto our maintenance and housekeeping teams for review.

If you wish to discuss this further please don't hesitate to contact me - 03 9246 0000 or kobst@tfehotels.com

Kind Regards,

Katie Obst
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Melbourne hotels
Central Business District
Adina Apartment Hotel Melbourne
Central Business District
Punthill Northbank Melbourne
Punthill Northbank Melbourne
#38 of 161 in Melbourne
228 reviews
Central Business District
Pensione Hotel Melbourne - by 8Hotels
Show Prices
Show Prices
Show Prices
Central Business District
Adina Apartment Hotel Melbourne on Flinders
Central Business District
Pegasus Apart'Hotel
Pegasus Apart'Hotel
#40 of 161 in Melbourne
3,577 reviews
Central Business District
Alto Hotel on Bourke
Alto Hotel on Bourke
#9 of 161 in Melbourne
1,605 reviews
Show Prices
Show Prices
Show Prices

Been to Adina Apartment Hotel Melbourne Northbank? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Adina Apartment Hotel Melbourne Northbank

Address: 550 Flinders St, Melbourne, Victoria 3000, Australia (Formerly Medina Executive Northbank)
Region: Australia > Victoria > Melbourne > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Melbourne
#18 Family Hotel in Melbourne
#25 Business Hotel in Melbourne
#31 Romantic Hotel in Melbourne
#53 Luxury Hotel in Melbourne
Price Range: RM327 - RM1,076 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Adina Apartment Hotel Melbourne Northbank 4.5*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Ctrip TA, Hotels.com and HotelQuickly so you can book your Adina Apartment Hotel Melbourne Northbank reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Medina Executive Northbank Melbourne

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing