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“Fantastic views and luxury setting”
Review of Hilton Auckland

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Hilton Auckland
Ranked #6 of 65 Hotels in Auckland Central
Certificate of Excellence
Reviewed 6 August 2017

Modern luxury hotel with fantastic views in the hospitality hub of Auckland city. Attentive staff and beautifully clean room with gorgeous comfortable bed. The hot buffet food was cold at breakfast and had to wait 20 minutes for a tiny cup of coffee which spoilt an otherwise very good stay.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Hilton Hotels & Resorts
Thank tanyabB9640SF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIAKL, General Manager at Hilton Auckland, responded to this reviewResponded 8 August 2017

Kia Ora tanyabB9640SF

I am pleased you enjoyed your stay at Hilton Auckland and thank you for sharing a review on TripAdvisor. However, I do apologize for the buffet breakfast experience and your feedback has certainly been relayed to the team at breakfast service.

It was a pleasure having you with us and we look forward to welcoming you back on future travels, the next time you visit the 'City of Sails'.

Kind regards, Adrian Teh.

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156 - 160 of 2,435 reviews

Reviewed 6 August 2017

This hotel has the perfect location, walking distance to the main shopping, restaurants and bars in the city (Queen Street) and also 5 min to the boats station to the islands and the tourist bus. The view from the rooms with balcony are amazing and the staff and the service at the hotel is great

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Norge Luis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIAKL, General Manager at Hilton Auckland, responded to this reviewResponded 8 August 2017

Kia Ora Norge Luis G

It was a pleasure to welcome you to our waterfront hotel on Princes Wharf and thank you very much for sharing a review on TripAdvisor.

I am delighted you enjoyed the hotel's unique location sitting 300 metres out to sea on the Waitemata Harbour. It certainly does offer a great vantage point for our guests.

Thank you for choosing to stay at Hilton Auckland and I hope we may see you back on future travels.

Kind regards, Adrian Teh.

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Reviewed 5 August 2017

The hotel suited my needs on this trip. It could do with a little softening in the lobby but the staff were excellent.
It would be good if they could provide e-keys but they are coming next year apparently.

  • Stayed: July 2017, travelled on business
    • Value
    • Location
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Review collected in partnership with Hilton Hotels & Resorts
Thank Noperian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIAKL, General Manager at Hilton Auckland, responded to this reviewResponded 8 August 2017

Kia Ora Noperian

Thank you for posting your Auckland review on TripAdvisor following your recent stay. I appreciate reading your feedback and glad to note that you enjoyed your time with us.

I hope we may see you back on future travels and thank you for choosing to stay at Hilton Auckland in the 'City of Sails'.

Kind regards, Adrian Teh.

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Reviewed 3 August 2017 via mobile

My husband and I stayed at the Hilton Hotel in Auckland for one night on our way through New Zealand.

As with the usual Hilton standard, this hotel stood out as excellent in every way. All of the staff members were helpful and very friendly, assisting us above and beyond what we could have asked for.


Our room was lovely and had an incredible view of the harbour. It was equipped with everything we could have needed, and we particularly loved the bath robes and slippers provided.

We had the buffet breakfast at the restaurant, which was very lovely. The chef cooked eggs fresh and to our liking on arrival, and the buffet had a lot of different choices.

We were confused initially as to where to park, as the hotel is at the end of a wharf and the only way to get there is through a Wilson carpark (approx $60 a day). However, the Hilton had a valet service (NZ $45) and we were able to leave our car there.

Overall, we had an excellent stay.

Stayed: July 2017
Thank Amelia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIAKL, General Manager at Hilton Auckland, responded to this reviewResponded 4 August 2017

Kia Ora Amelia P

Thank you for sharing a review on TripAdvisor and I am delighted to read your feedback and glad you took the time to experience Hilton Auckland on your travels through NZ. It sounds as though your stay ticked all the boxes!

The hotel certainly does feature a great vantage point on Princes Wharf in the CBD and what better way to start the day than with a relaxing breakfast in FISH restaurant!
I hope we may see you back on future travels and you can stay a little longer next time!

Thank you for choosing to stay at Hilton Auckland.

Kind regards, Adrian Teh.


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Reviewed 3 August 2017

Wonderful experience as always! Great room, great view, wonderful service before, during and after our trip. :) We've always thought that the Hilton Auckland is our top two hotels in the world and our recent stay reconfirmed this! :)

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Tuna T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIAKL, General Manager at Hilton Auckland, responded to this reviewResponded 4 August 2017

Kia Ora Tuna T

Thank you for choosing Hilton Auckland as your preferred accommodations when staying in the 'City of Sails'. It is always a pleasure to welcome you to our waterfront hotel on Princes Wharf.

I am glad that you enjoyed your most recent stay with us and thank you for posting a review on TripAdvisor.

I appreciate reading your valuable feedback and we look forward to seeing you back on future travels.

Kind regards, Adrian Teh.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Auckland

Address: 147 Quay Street | Princes Wharf, Auckland Central, Auckland 1010, New Zealand
Phone Number:
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Auckland Central
#7 Business Hotel in Auckland Central
#8 Romantic Hotel in Auckland Central
Price Range: RM938 - RM2,778 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Auckland 5*
Number of rooms: 166
Official Description (provided by the hotel):
Hilton Auckland sits on the iconic Princes Wharf 300 meters out into the Waitemata Harbour. Enjoy views over the city or past the harbour to the Hauraki Gulf. Take a trip from the nearby Ferry terminal or enjoy the fun at the nearby Viaduct or Britomart precincts. Whether for business or leisure, Hilton Auckland is ideally located on the vibrant Auckland waterfront. ... more   less 
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Also Known As:
Hilton Auckland Hotel Auckland Central
Auckland Hilton
Hilton Auckland New Zealand

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