We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Stunning renovation, great location ”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Grand Windsor
Ranked #28 of 66 Hotels in Auckland Central
Reviewed 16 November 2017 via mobile

Just the perfect location for getting around Auckland.

From being greeted warmly by the concierge to our check in, first impressions were fabulous!

The room was very on trend and just beautiful. Any questions asked to the team there were met with helpful replies and nothing was too much trouble. First night I got back to the room & turn down service had lovely teas on offer.

The breakfast was lovely. Again the breakfast team so attentive.

The only minor two negative points from me was I found it hard to sleep in the bed - the mattress was comfy but it was a zip lock bed and I kept falling into the middle which was uncomfortable. And I love a good hotel gym when travelling for work. I was able to use the close by hotel as it is being refurbished but it wasn't that great.

Stayed: November 2017, travelled on business
Thank TateH33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renato G, General Manager at Hotel Grand Windsor, responded to this reviewResponded 19 November 2017

Hello TateH33 and thank you so much for sharing your review.

The team has been working very hard to make sure every detail has been thought through so our guests are able to relax and enjoy. Although I will further investigate about the bed, however they are all the premium Sofitel MyBed range and guest feedback has been very positive thus far (perhaps something went wrong when we made your bed?). Thank you for letting me know and I will certainly review with the team.

We look forward to welcoming you back soon and wishing a lovely week ahead.

Kind regards,

Renato Gualberto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (47)
Traveller rating
Traveller type
Time of year
Language

32 - 36 of 47 reviews

Reviewed 13 November 2017

I'd stayed at the Hotel Grand Windsor previously and the stay was ok, but the Hotel has seriously upped their game since I last stayed.

Checkin experience was great, really professional and welcoming. Much nicer sat down and checking in rather than in the previous office whilst building works were taking place.

When I got to the room there were 2 welcome treats, plus some Devonport Chocolates - a nice touch and made me feel valued. The room itself was very nicely decorated and the bathroom was great, with really nice

Although I didn't have time to visit the restaurant, it looks lovely and definitely somewhere I'd look to try next time I visit Auckland.

  • Stayed: November 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank beardo-and-lindbags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renato G, General Manager at Hotel Grand Windsor, responded to this reviewResponded 13 November 2017

Hello beardo-and-lindbags.

What a lovely review. Thank you very much for sharing your experience and very pleasing to hear that you felt welcome and cared by the team.

I am sure you will also enjoy our food and services in Cooke's Restaurant so please feel free to reach out to me whenever you would like to make a reservation.

Thanks again and wishing you wonderful travels ahead.

Kind regards,

Renato Gualberto

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2017

We visited Hotel Grand Windsor on a recent "staycation". What a beautiful hotel - the new decor is incredible, with amazing attention to detail. The staff were so friendly and helpful. We loved eating in Cooke's Restaurant - delicious food and an amazing signature cocktail. The staff are justifiably proud of their newly refurbished hotel. There is no beige in sight and the hotel is in a very central location, right in the heart of the city. We stayed in the Duchess Suite with an adjoining superior king room for our children.

  • Stayed: November 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank pennylewisnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renato G, General Manager at Hotel Grand Windsor, responded to this reviewResponded 13 November 2017

Hello pennylewisnz and thank you for sharing your kind review.

We were delighted to welcome you and your beautiful family to our hotel and we are pleased to hear that you have thoroughly enjoyed our new facilities and bespoke services.

We look forward to seeing you soon for another "staycation"!

Kind regards,

Renato Gualberto
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2017 via mobile

I really loved this hotel, beautifully renovated, great feel and good value for money. I would recommend asking for a superior room rather than a classic as it seems the classic are on the lower floors and the streets and bars nearby are very loud. Complimentary wifi/water/tea/coffee, located near britomart and Queen Street and of course the viaduct. Parking for this hotel is located about a 7 min walk from the hotel at $30 a day in the Britomart Car parks so drop off your luggage first!

Stayed: November 2017, travelled as a couple
Thank 551biancam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renato G, General Manager at Hotel Grand Windsor, responded to this reviewResponded 12 November 2017

Hello 551biancam and thanks for sharing your review. We are glad to hear that you have enjoyed our newly refurbished rooms and facilities.

Although all of our windows are double glazed, I suppose being centrally located right on Queen Street, the noise levels at night from party goers might have an effect on the most hearing-sensitive guests. Our apologies on this regard and our team is always available to assist with either providing ear plugs or potentially finding another suitable room in the hotel (appreciate not always the most convenient option for some guests, but we are committed to do whatever we can to ensure our guests have a peaceful and relaxing night's sleep).

I am always available to assist whenever required so please feel free to drop me a line next time you are coming back and I will surely look after your needs.

Thanks very much and wishing a lovely week ahead.

Kind regards, Renato.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2017 via mobile

The bed was perfection.... The attention to detail supertanker... Awaiting to see was breakfast is like
The razor in the bathroom was the smoothest I've used... Massive TV... Coffee pods.nice seating... Spotless.
Beautiful

Stayed: November 2017, travelled solo
Thank petercharleslawton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renato G, General Manager at Hotel Grand Windsor, responded to this reviewResponded 11 November 2017

Hello petercharleslawton and thanks so much for sharing your review. It's great to hear that you have thoroughly enjoyed your stay especially the little touches which have been carefully designed for your comfort and relaxation. We look forward to welcoming you back soon. All the best, Renato.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Auckland Central hotels
0.1 km away
Grand Mercure Auckland
Grand Mercure Auckland
#8 of 66 in Auckland Central
177 reviews
0.3 km away
M Social Auckland
M Social Auckland
#19 of 66 in Auckland Central
69 reviews
0.7 km away
Adina Apartment Hotel Auckland Britomart
Adina Apartment Hotel Auckland B...
#7 of 66 in Auckland Central
890 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
AVANI Metropolis Auckland Residences
AVANI Metropolis Auckland Reside...
#29 of 66 in Auckland Central
125 reviews
0.8 km away
Sofitel Auckland Viaduct Harbour
Sofitel Auckland Viaduct Harbour
#2 of 66 in Auckland Central
2,977 reviews
0.5 km away
Pullman Auckland
Pullman Auckland
#15 of 66 in Auckland Central
2,461 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Grand Windsor? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Grand Windsor

Address: 58-60 Queen Street | Next to Louis Vuitton Queen Street, Auckland Central, Auckland 1010, New Zealand (Formerly Park Regis Auckland)
Region: New Zealand > North Island > Auckland > Auckland Central
Amenities:
Kitchenette Restaurant
Hotel Style:
#27 Luxury Hotel in Auckland Central
Price Range: RM527 - RM1,386 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Grand Windsor 4.5*
Number of rooms: 79
Official Description (provided by the hotel):
Surrounded by the shopping and entertainment streets of the waterfront. Grand Windsor Hotel blends a protected historic building with chic, contemporary interior design. It boasts a great location in amongst the smart boutiques of Queen Street, right in the heart of Auckland and just off the scenic harbour. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda, HotelQuickly, Booking.com and Ctrip TA so you can book your Hotel Grand Windsor reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Hotel Windsor Auckland
Mercure Hotel Windsor Auckland
Hotel Grand Windsor Auckland, New Zealand

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing