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All reviews separate laundry large balcony great location corner suite wrap around balcony one bedroom apartment the sofa bed accor member albert st full kitchen laundry room construction work sky tower per day front desk staff washer and dryer road works
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Reviewed 2 June 2016

Spent 2 nights in Hotel with another couple to attend show in Auckland.
Appartment was well appointed, clean. roomy and provided great views of Auckland Harbour.
Hotel is centrally located although proved a little difficult to find as it was hidden behind scaffold erected for renovations to Hotel.
The only negative was no bar or restaurant, although there was an onsite cafe which was independently run.

Room tip: Appartment best option if with second couple
Date of stay: May 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank adlord45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2016

I had the pleasure of staying at this hotel for my vacation May 6-14. The hotel is in a perfect location downtown Auckland. The rooms are very nice and include a small kitchen and washer and dryer. We were fortunate enough to have a harbor view ..so nice to sit out on the patio and watch everything going on. Everyone we encountered working at this hotel was wonderful and went out of their way to make you feel comfortable.

Room tip: I would request a harbor view
Date of stay: May 2016
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank reneemadison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2016

This hotel was very difficult to get to with renovations going on outside. The staff were friendly, but the room itself was in need of updating. We had tiles taped down along the ranch slider and the sofa bed was very uncomfortable. Great view, but would not stay here again.

Date of stay: May 2016
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank arna c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this reviewResponded 31 May 2016

Dear arna c

Thank you for your feedback. I am sorry to hear that you had difficulty to get to the hotel due to renovations. I do apologise for this but it is important to carry out maintenance to the building. We do have plans in place to renovate our rooms and hope to start work in near future. On a positive note I am pleased that you enjoyed the great view.

Thank you again for taking the time to comment.

Kind regards
Kesh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2016 via mobile

The hotel room catered for our needs with the room having a kitchen and laundry.Our view from the 23rd floor was great, we sat out on our large balcony watching all the action on the harbour.We enjoyed the indoor pool but didn't have time to use the sauna or gym.It is very centrally located and a supermarket is nearby as well as minimarts.Parking was extra, we were not informed of this when booking, but we felt the cost reasonable.The bedroom was quite hot at night, however I wouldn't recommend opening the slider as we did one night as the noise from the street was loud.We would stay again
as it met most of our needs.

Date of stay: April 2016
Trip type: Travelled with family
Thank walnuts143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2016 via mobile

Stayed here while working in Auckland. Nice enough hotel a bit tired and nothing flash, beds uncomfortable but clean and sufficient for what I needed. My partner is an Accor member, was disappointed you couldn't you Accor card for restaurants. Rooms big though with little kitchenette and we had a balcony which was nice. I did think I was booking the Sebel at the viaduct, my mistake, but probably would not stay again. Prices reasonable though

Date of stay: May 2016
Trip type: Travelled on business
Thank Nkthomason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this reviewResponded 31 May 2016

Dear Nkthomason

Thank you for taking the time to provide feedback. I am sorry to hear that you found our bed uncomfortable. Unfortunately we do not have an Accor restaurant on site. On a positive note we are glad that you found the rooms big, enjoyed the balcony and found the price reasonable.

Thank you for choosing to stay with us.

Kind regards
Kesh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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