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Quest Rotorua Central
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Reviews (827)
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All reviewsfree movieswasher and dryerhot tub on the balconysecure parkingserviced apartmentfrench cafethese apartmentsone bedroom apartmenteat streetgreat apartmentgreat central locationpolynesian spaexecutive studiocentre of townlocal attractionsfull kitchenupon check
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9 - 14 of 827 reviews
Reviewed 3 weeks ago via mobile

We’ve stayed in Rotorua 4 times and so far this would be the best accommodation so far. Good size, good service ( couldn’t do enough for you) and great location.
They did have limited parking and this also cost extra ($10 per day) but wasn’t always available either. There was on street parking but the hassle of moving your car as only one hour until 5pm - 10am. Sunday was free but why do you want to deal with this or risk your car on the street when it’s a hire car.
The TV was very small and actually the smallest on our trip. Now this isn’t a huge issue as we had family to visit, but if raining or wanting a chill out day it was the size of our computer screen at home :(

Stayed: March 2018, travelled as a couple
Thank CAROLE K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin M, Owner at Quest Rotorua Central, responded to this reviewResponded 3 weeks ago

Dear Carole,

Thank you for taking the time to post your review, we appreicate all your feedback.
We pride ourselves on our service, it is pleasing to read you were well looked after and enjoyed the Apartment.

We offer three car parking options for all our guests, if our onsite car park is full and guests do not wish to park on the street free of charge overnight, then we have access to our overflow car park, which is $5 per 24hours. I am sorry if this option was not made clear to you.

All our current TV's are 32" in size. We have just ordered new 43'' TV's which will be installed in May.

Thank you for your comments and we wish you all the best for the rest of your travels in New Zealand.

Kind regards

Lisa MacPhee
Franchise Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

They are apartment style and have decent kitchenettes. The room was spacious and even had a hot tub. Parking facilities on-site were snug, but quite fine.

Within walking distance of many CBD restaurants and shops. The grocery store is about a ten minute walk. The pharmacy is half a block away.

The hotel has discount coupons for the local cultural events, so use them when booking to avoid paying too much. Some of the companies will even pick you up from your hotel.

Stayed: March 2018, travelled solo
Thank RocketGrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin M, Owner at Quest Rotorua Central, responded to this reviewResponded 4 weeks ago

Dear RocketGrl,

We appreciate you taking the time to post your feedback on Trip Advisor. Pleased you enjoyed the Executive Studio with Hot Tub on the Balcony.

We are happy to offer an array of discounts for the local attractions - our team have a great knowledge on what to see and do in our beautiful sulphur city.

Thank you.

Kind regards

Lisa MacPhee
Franchise Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

We stayed with our Son and family and were delighted with the accommodation. It was very clean and comfortable. The location is excellent and the owners are very nice and helpful.
I would thoroughly recommend.

Stayed: March 2018
Thank chenies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin M, Owner at Quest Rotorua Central, responded to this reviewResponded 4 weeks ago

Dear Chenies,

Thank you for your review and kind comments, we are so pleased you and your family enjoyed your stay with us!

Kind regards

Lisa MacPhee
Franchise Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Great central location. Room fantastic. Staff friendly and helpful - nothing too much trouble - gave great ideas for visits. Comfortable. Hot Tub great addition to room was lovely to look over the city.

Room Tip: directors suite was great
  • Stayed: March 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank carol041165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin M, Manager at Quest Rotorua Central, responded to this reviewResponded 4 weeks ago

Dear Carol,

Thank you for your review, this is appreciated. We are pleased to hear that you had a fantastic stay with us. The hot tub is a great way to relax in our Executive Apartments.

We hope to be welcoming you back again soon.

Kind Regards,

Dennis
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

This place is exceptional - super friendly, helpful staff, excellent location, and everything you need for a pleasant stay. It was immaculate, complete with a nice kitchen, and (free!) washer and dryer in the room. Wish all the hotels we stayed in offered the same standard and hospitality ....

Stayed: March 2018, travelled as a couple
Thank Elkabelka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colin M, Manager at Quest Rotorua Central, responded to this reviewResponded 4 weeks ago

Dear Elkabelka,

Thank you for your kind words and sharing your experience with the Trip Advisor community. Our team strive to deliver a high level of service to ensure guests get the most out of their time in our beautiful city.

Thank you for your comments and we are delighted you enjoyed your stay with us.

Wishing you all the best for the rest of your travels.

Kind Regards,

Dennis
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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