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Reviews (228)
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All reviewsspa bathrabbit warrencomfortable hotelnice roomcentral locationreception staffchecking insky tvfree wificlose to shopsgood sizesea fronteasy parkingcoastal walkwaylen lye centrecentre of townwould stay again
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Reviewed 23 October 2007

What a dump! I stayed at the Grand Central for 2 nights on business last week and was really disappointed. My room was horrible. It was almost windowless, just one tiny window at the top of the wall...too high for me to see out and too small to let in any light to speak of. I think the room was a converted storage cupboard, and I felt very much like I was in a detention centre. The food in the restaurant was rubbish...bland, poorly presented and unappealing. On my second morning I went to a nice cafe next to the hotel and discovered quite a few of the hotel guests there also having their breakfast, so I don't think I was alone in my opinion of the food. I did ask to be moved to a less depressing room, but was told that wouldn't be possible as the hotel was at 100% occupancy...I saw no more than 10 different guests in 2 days, and the place was really quiet. Not at all like the sounds and sights of a fully booked hotel...I definitely won't be back.

  • Stayed: October 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank Oscar_Holmes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2006

The hotel is centrally situated and inexpensive as we had a special weekend rate including breakfast. You can even park your car for free in their car park. We had a king bed room with spa bath which was very clean and well maintained and as we were on the top (3rd) floor we had a lovely view of the sea. The room was large, as was the bathroom, and we were very comfortable for the 1 night we spent in New Plymouth.

  • Stayed: November 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank capejoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Brisbane, Australia
11
Reviewed 1 September 2005

Extremely dissappointed with this hotel. Poor service as soon as we checked in. Rude staff and was made to wait two hours after check in time for our room with no reason given.

Room was very average with average size beds and average decor with average service.

Hotel facilities very limted and again average. Restaurant looked ok but was very pricey.

We won't be recommending this hotel to our family or friends.

Many far superior hotels in this area at half the price. If you are happy with average then stay at this hotel

  • Stayed: August 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2004

This is one of those business and conference focused hotels typically found in medium sized tourist towns. It's clean and well run, with a very basic gymnasium, servicable guest laundry and lots of identical looking hallways. Our room was functional and predictable, with the usual twin double beds, basic cable and standard quality shampoo and soap. Staff were helpful and likeable without being overly enthusiastic. The food was pretty expensive looking, so we ate at the Irish Pub down the road instead. Basically, there was absolutely nothing remarkable about this place in either a positive or a negative sense, but it was pretty good value, especially given the great position, just off the main street and a short walk from the beach. Just be warned that the surprisingly heavy traffic in New Plymouth can make getting in and out at peak hour a problem. Where possible, lock up the car and walk instead.

4  Thank H R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2017
Google Translation

  • Stayed: December 2016, travelled solo
    • Sleep Quality
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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