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“As usual, terrible service”
Review of KFC

KFC
Ranked #111 of 148 Restaurants in Taupo
Cuisines: Fast food
Restaurant details
Reviewed 2 April 2018

I am a local and my son likes KFC. Went on Good Friday, and expected the worse and I wasn't wrong! Thought I would do drive through as whenever I go in for lunch, there is always only one person on the till. Sat in the queue for about 15 minutes before I got to the box I talk into. Then sit at the box for 3 minute before someone acknowledged me. Made a simple order, snack lunch "upsize everything" with tomato sauce . Sat at the cashier for 10 minutes waiting. Finally got the food, opened it and small soggy chips. Should have been large. I complain that the chips are small and the girl says "there should be another one in the bag", I look again, not there. 9 out of 10 times they forget the tomato sauce but amazingly it was there, but of course they have to get something wrong. Why on earth is KFC always so short staffed at lunch time, and especially on a public holiday! Get it together management. Get more staff, train them properly!!

    • Value
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    • Food
Thank Alison_Tauponian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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14 - 18 of 57 reviews

Reviewed 30 March 2018

Thank you Erica for your beautiful service to us..we travelled and were needing something delicious to eat..kai was nice and hot and was fresh ..not only that but you were genuine with your service..I think a payrise is needed..will definitely be back

    • Value
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Thank Dee-Jay T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2018 via mobile

I went to KFC to get 3 boneless chicken pieces, popcorn chicken, chips and potato with gravy, and a drink. So essentially I just wanted a meal. I don't know if the young fella on the counter was new or what... but it seemed like it was the most complicated thing on the planet. After paying for my order 2 more staff members came over to me telling me I had to pay extra as I'd been undercharged, and on top of that they had missed half of my order and when I questioned where it was they got all flustered and gave me a small drink 'for free'. I had ended up paying about $25 (I think I ended up being overcharged in the big confusion) for a basic meal and the most unfriendly and unprofessional service of my life. Shittest KFC I've even been to. Go to McDonald's instead it's just next door loool

Thank Flowergirl090297
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2017

Few things can beat fresh well cooked KFC and this resturant is doing such a good deal that when we were they were about run out of chicken. Which I wasn't at all surprised about considering the number of cars pass through their drive through and customers being served in store.

When we were served the food was great.

Thank Cronus.nz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2017

I always thought this was the worst KFC in NZ. But after 24 minutes waithing to pick up our meals at the drive through even they have sunk to new lows. Look guys if you dont know how to make the angus beef, chicken and bacon burger, just say so and we can all have a laugh and move on without the BS

Thank shower1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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