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Mercure Wellington Abel Tasman Hotel
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Reviews (577)
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All reviewswillis streetstandard roomsingle bedcentral locationcouple of nightscentre of townte papaan upgradecuba stnice roomcourtney placenew zealandlambton quaycapitalcafesconferencewaterfront
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Reviewed 1 November 2017

The location is good but because of the great location there is traffic noise and drunk people noise, this going to happen but due to no air conditioning in your room you HAVE to leave your window open or melt, so you hear everything!!
So it is very noisy especially the car park you look on from one side of the hotel, not in its self a great issue (not a great view but you are in the city) but the car park has the flooring which causes all cars tyres to squeal as the cars turn corners no matter what speed they are doing and with your window open to try not to boil, it is very loud, and goes on all night.
Also for some unknown reason people like to sit on the top floor of the garage and drink and smoke so that is fun too (not)
The decor is tired, no bottled water in the room.
One thing I don’t like is there are no spy holes in your door so if someone knocks you have no idea who it is and the lifts are available for everyone to use so anyone can gain access to the bedroom floors.
The walls are very thin and you can hear your neighbours.
But the room service food was excellent, really really good food.
Sorry not a great stay.

Stayed: October 2017, travelled on business
3  Thank MissFloopy123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbelTasman169, General Manager at Mercure Wellington Abel Tasman Hotel, responded to this reviewResponded 19 November 2017

Thank you for your helpful feedback. Your feedback is appreciated. We have an on-going refurbishment programme and will continue to make improvements. Your feedback helps make a difference and is very much appreciated.

Kind Regards
Jody Dickinson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2017

Nice hotel, clean room and friendly staff. Not the most modern, and one of the beds was a bit worn down, but all ok. Decent breakfast buffet, but not excellent. No safety box in the room. Centrally located, but yet a quite quiet and nice location.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Service
Thank DrG0202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbelTasman169, General Manager at Mercure Wellington Abel Tasman Hotel, responded to this reviewResponded 31 October 2017

Thank you for your feedback. Your feedback is helpful and greatly appreciated.
We hope to see you back again soon.

Kind Regards
Jody Dickinson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017

Overall a good hotel, a little dated, but value for money. Shower in the bathroom was a little disappointing - still had shower curtain - very 90s! Staff were very helpful and very accomodating with arranging a late night meal.

  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank W8097GNdavek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbelTasman169, General Manager at Mercure Wellington Abel Tasman Hotel, responded to this reviewResponded 31 October 2017

Thank you for your feedback. It is great to hear you found the hotel value for money and the team helpful. We have an on-going refurbishment programme and will continue to make improvements. Your feedback is appreciated and helps make a difference.

Kind Regards
Jody Dickinson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017 via mobile

Had a fantastic stay. Spacious room. Clean and well managed. Lifts available. Friendly staff. Awesome harbour view from top floors. Most of the attractions are accessible as hotel is situated at the city centre.

Stayed: October 2017, travelled on business
Thank TarunNegi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbelTasman169, General Manager at Mercure Wellington Abel Tasman Hotel, responded to this reviewResponded 31 October 2017

Thank you for your lovely feedback. I am delighted to hear you enjoyed your stay.
Your feedback is very helpful and appreciated. We hope to see you back again soon.

Kind Regards
Jody Dickinson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017

We had a good stay at this hotel. It is in easy walking distance of many things-Botanical Gardens, International Food Court, lots of restaurants, shopping etc. The room was good. Service was excellent, especially, by the front desk clerk, Luna, who went above and beyond to help us. The parking garage was a bit small and we could not park our mid size sedan. We had to park in a garage down the street. They have a restaurant in the hotel, that serves a continental breakfasts, for a price.

  • Stayed: September 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Beverly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbelTasman169, General Manager at Mercure Wellington Abel Tasman Hotel, responded to this reviewResponded 15 October 2017

Thank you for your feedback. The team are delighted to hear you enjoyed your stay.
I have personally passed your feedback onto Luna. Thank you for bringing this to my attention. It is also great to hear you enjoyed the many attractions Wellington has to offer. We hope to see you back again soon.

Kind Regards
Jody Dickinson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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