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Reviews (431)
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All reviewshotel facilitiesmotel unitsthe main hotelhotel sectionsports barswimming poolreception staffplace to stayone bedroom apartmentthree nightsspa bathnew zealandroom was spaciousvisiting invercargillfull kitchenstayed here for one nighttown centre
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Reviewed 21 October 2017 via mobile

We stayed for a night while on a road trip on the South Island. Really friendly welcome from staff. It is a major complex. Room was clean and tidy. However, there was an issue with one of the beds. The staff couldn't have been more helpful in sorting out the problem. We were immediately transferred to another room, and offered complimentary drinks. A negative which the staff turned into a huge positive; well handled. The attached restaurant, the Emberz, was really nice; good food for dinner and breakfast. It is a couple of minutes drive into town. I would definitely recommend.

Stayed: October 2017, travelled with friends
Thank nickss1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan T, General Manager at Ascot Park Hotel, responded to this reviewResponded 24 October 2017

Hello and thank you for posting your review, it is very much appreciated. I always appreciate hearing the positives about the wonderful Ascot Park Hotel team. I trust the rest of your South Island tour was enjoyable.
Kind Regards Bryan and the Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2017

Spacious, clean, comfortable, warm room. Took a motel unit which cost less than hotel room. Hotel facilities excellent. Restaurant menu and food excellent. Staff extremely helpful and friendly. Didn't use the pool, but it looked very clean and well maintained. Buildings look to have been constructed in 1970s or 1980s, but top quality construction and very well maintained. Room service prompt. All facilities on one level (as far as I could tell).

Room Tip: Motel rooms larger and cheaper, but uncovered walk 100m from reception (will drive you in courtesy vehicle).
  • Stayed: October 2017, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Davy900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan T, General Manager at Ascot Park Hotel, responded to this reviewResponded 24 October 2017

Thank you for your Trip Advisor post. We are really pleased to read that you enjoyed your time with us. We trust that we may be of service again in the future.
Regards Bryan and the Ascot Park Hotel team.

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Reviewed 16 October 2017

We stayed at the Ascot Park Hotel for one night on our way to Stewart Island and then for another night a few days later upon our return and we really enjoyed it. It's very quiet and peaceful, the rooms are spacious and clean with a very comfortable bed, the bathroom was massive and we had a lovely balcony to sit out on. There is free Wi-Fi and the staff were very friendly. The Bistro in the hotel serves delicious food for good value and we would certainly stay there again if we would ever return to Invercargill.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank BillieB76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan T, General Manager at Ascot Park Hotel, responded to this reviewResponded 18 October 2017

Hello BillieB76
Thank you for your review we certainly appreciate it. We trust your journey to the South was an enjoyable experience.
Kind Regards Bryan and the Team.

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Reviewed 13 October 2017

Great location, great facilities. We only stayed a night and used the restaurant. Food was excellent. Motel room was what is to be expected. Has everything needed. Yes not modern but when just need a room for a night, its ideal. Staff were very friendly and location ideal.

  • Stayed: September 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank 322rhysp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan T, General Manager at Ascot Park Hotel, responded to this reviewResponded 16 October 2017

Hello and thank you for your review, we much appreciate your feedback and knowing that you had an enjoyable stay with us.
Kindest Regards Bryan and the Team.

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Reviewed 7 October 2017

We have stayed at the Ascot a couple of times,and we found them to be friendly,courteous and willing to help.At our last stay my mother passed away and we had to leave early.They were very sympathetic and couldn't do enough for us,I will definalty go back,there food is lovely as well

  • Stayed: November 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank wendyfitzgerald795
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryan T, General Manager at Ascot Park Hotel, responded to this reviewResponded 12 October 2017

Thank you for the very kind words you have posted on trip advisor. We look forward to being of service again in the future.
Kindest Regards Bryan and the Ascot Park Hotel Team.

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