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All reviews jordan creek we loved our stay unique accommodation centre of town full kitchen hosts
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11 - 16 of 36 reviews
Reviewed 24 September 2015

We booked the 140 Keppel Street cottage (on the left of the three adjoining cottages) but on arrival found it was terrible. A very old corrugated iron building and not refurbished that we could see. Very dark and gloomy inside. Only air conditioning in the two very poky bedrooms, certainly not enough for a cold place like Bathurst in winter and spring. Only other heating a wood fire. The "lounge" furnishings consisted of a single chair and a rickety couch covered with a torn sheet! It looked as if the furniture for the cottage had been collected from the side of the road. The entire cottage was run down and musty - we could not spend 10 minutes inside, far less sleep there. We contacted the owner who agreed to make a refund, but deducted 20% for "booking fees and commissions". The cottage is very overpriced. The owner had insisted we pay the full amount in advance, instead of just a deposit. We still feel ripped off!

Room tip: Thee are no good rooms!
Date of stay: September 2015
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank Nic v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2015

We stayed here for a weekend in April, and were extremely disappointed. It is very dark, and the decor dates from approximately 50 years ago with no updates since. It looks as though someones elderly relatives lived (and died) here and they have kept the same furniture and soft furnishings. This is not 'historic'- it is an owner who doesn't want to spend any money on much needed renovations (even a paint job and new linen!). Unfortunately it was a busy weekend, and everywhere else was booked out, otherwise we would have forfeited the cost (considerable- definitely way overpriced) and stayed somewhere else. The only thing going for it was the location- fairly central but quiet.

Date of stay: April 2015
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
3  Thank PeggyJake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
happyoli, Manager at A Settlers Cottage, responded to this reviewResponded 3 July 2015

We are so sorry your stay did not meet your expectations.

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Reviewed 21 June 2015

I've had the pleasure of staying at these cottages on several occasions, and always look forward to returning. I usually stay at Jordon Cottage, but have, on other trips, stayed in middle cottage. If you're looking for a 5 star, austere, cold and sterile atmosphere, these are NOT the rooms for you. IF, however, you like different, historical, warm and family friendly - this is THE BEST you'll find in Bathurst, bar none.
Yes, they've got cracks and timber boards and some dust... these ARE original cottages! They're all self contained, and should you need anything, Tony & Gerarda are on it PRONTO!
These cottages are ridiculously close to the CBD and all the local attractions. There is the option of using the kitchen facilities, or walking up the street to the restaurant strip. A perceived lack of sunlight is dispelled with some lovely décor, and a very warm, welcoming ambience.
My family and friends love nothing more than having a bbq in the backyard, knowing kiddies are safe in the private backyard, or the larger, communal space further out the back.
Any accommodation is what you make it, In the long run. For me, I literally drop my bag in the bedroom, and start making Jordan cottage my ' home ', because whenever I stay there - it IS. been here several times since 2012, and will ALWAYS try to book here 1st.

Date of stay: December 2014
Trip type: Travelled with family
2  Thank Tracey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
happyoli, Manager at A Settlers Cottage, responded to this reviewResponded 3 July 2015

Thank you for your review. We are delighted that we have so many return guests such as you. Tracey is the founder of Canberra Concierge and has business that expands into our Bathurst region,well beyond Canberra. She has assisted us with her skills and connections many times.

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Reviewed 12 May 2015

We stayed 3 nights in this really fascinating old cottage. Very warm gas fires took the chill out of the winter air that had descended over Bathurst. I love old homes and this was a real treat, with old features still in place throughout and an extension on the back that provided lots of spreading out room. The cottages (there are 3 that adjoin each other and Rose is on the western end) are very well situated on the edge of the CBD so walking to places was easy.

The cottage is not an attempt to modernise an old home but to maintain a sense of the old, so don't expect a pristine modern interior - it has old features in very solid and thick walls of stone/brick, and has so much character! We will stay there again next time we visit Bathurst because it is a house with the amenities of home so you can relax in comfort and with space to have a quiet time by yourself, or play a game in the dining room or watch the TV in the front room if you can't live without it (there is no fire in the front/TV room). There are a multitude of different types of chairs and lounge chairs throughout the house and 2 tables, one in the dinning room and a smaller one in the kitchen. There is sleeping capacity for 6 in 3 bedrooms plus the sunroom in Rose Cottage plus a possibility for an extra child on a lounge in the sunroom (opinion - you'd need to ask permission!). There are 2 single beds in the front room beside the lounge or TV room, and behind them, a bedroom with a queen bed beside the dining room with a lovely warm gas heater to make it very cosy. There is a bookcase with a variety of books, a jigsaw puzzle and a game (we are used to this with B&Bs we've stayed in) and then a big kitchen with a couple of creaky floorboards, adding real authenticity to the cottage's age. Then a step up and out the side of the kitchen into a very long sunroom that has a bed tucked into one corner, a wooden based lounge/bed and 2 matching single lounge chairs with a wood fire (which we didn't use) and a gas heater that we did. The sun warms the room during the middle of day even in autumn/winter through the open the curtains. There is a single bedroom off this long room behind the kitchen followed by the bathroom and laundry at the end of the house, behind the bedroom, which is equipped with a washing machine and dryer. The hot water is almost instant because the gas heater is right beside the bath in which is also the shower.

Outside the cottage's back door there is room to walk around but each of the 3 cottages have segregated back yards for a bit of distinction of property and there is a clothesline as well. Parking is on the street. The cottages would be excellent for large groups to share more than one cottage between them, and if staying in warmer times than we experienced, the cottage next door, which is the middle cottage, has an outdoor eating area. Rose Cottage has a side gate in the wooden paling fence for rear access.

We loved our stay at Rose Cottage and loved the unpretentious atmosphere and the opportunity to live in such an interesting environment. And Bathurst turned on a magnificent time to celebrate the 200 year anniversary of its proclamation, despite being chilly. All in all, a wonderful week in a lovely cottage in a beautiful old town.

Date of stay: May 2015
  • Trip type: Travelled with family
    • Value
    • Cleanliness
3  Thank CountryLovers777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
happyoli, Owner at A Settlers Cottage, responded to this reviewResponded 17 June 2015

Thank you for your review. We are delighted you have found us and enjoyed your stay. Bathurst is such a wonderful place in the Autumn. Come and visit us again soon.

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Reviewed 17 April 2015

We were due to stay here for a whole week! but when we found the cottage, and retrieved the key from under the seat outside on the porch and opened the front door, we were quite literally dumb struck by what faced us on entering into the lounge. From here, with mouths wide open and eyes the size of dinner plates, we ventured into what can only be described as a grubby poorly lit room, in which was an old dining table and chairs, a rusty wood burning stove/fire in the corner with a "do not use" notice on it. There were cobwebs on the ceiling and in the corners and the ceiling fan had so much thick dust on it, {perhaps even old settler's dust?} that if you were to turn the thing on, there'd probably be a minor dust storm.. so we left well alone! Not good! and I would go so far as to say, a potential health hazard, especially if you suffer from asthma. In places in the dining room the carpet literally covered holes in the floor, and I wouldn't be surprised if it suffered from wet/dry rot.

From this room you enter into what can only be described as a dingy kitchen.
The decorative plates on the walls were covered in cobwebs, as was the wooden ceiling, especially in the cracks. It was all far too dire and I haven't got enough words to describe the horrors!
There were 4 of the most disgusting filthy and unusable frying pans, there was 1 wine glass complete with a lip mark belonging to the previous user, one plastic wine goblet thing and various other glasses which needed to be washed before they could be used. There must have been in the region of 10-15 + plates of various sizes, a selection of bowls and 6 to 8 mugs.
As far as cutlery was concerned, there were 19 spoons of which 10 were soup spoons, 11 knives and 1 fork.! yes readers.. you read this right! ONE fork. The cutlery tray in which they were housed was grimy and grubby. There was no washing up liquid to be found in the equally disgusting state of the cupboard under the sink. It had a pair of old rubber gloves, a well used scourer and various other bits of untouchable tat. The hot water tap when turned on, leaked from all sides and splashed all over the place; the plugs complete with a nicely rusted rings, had seen better days and can only be described as tacky. In fact, everything in that kitchen was pretty disgusting! The cooker and fridge however, in all fairness, were clean.

There was a notice on the wall requesting people to 'tidy' the cottage and to make sure that everything was clean upon leaving. To wash the dishes, and to daily wipe the benches, and to ensure that rubbish is placed in outside bins, and to put the dirty linen in the washing machine. I'm surprised that it didn't also state that linen had to be washed before leaving!

The bathroom was pretty yuckie also, and every time the loo was flushed, all its contents swirled to the top of the pan, almost hitting the bottom of the plastic seat before it all eventually disappeared. The water in the toilet was below the level of the U bend, and air from the sewer was bubbling up into the toilet bowl.
The window sill has nigh on rotted away due to it getting wet from the rain... yet these people are still overly convinced that this is all very "quirky"... The place is diabolical and without doubt, a health hazard..
The mozzie screen on the back door into the equally horrendous yard has seen better days, it has large holes in it, so much for keeping the mozzies out! The screen doesn't work properly in that the door gets stuck. All the windows and screens are filthy, the whole place is an utter nightmare.

The walls inside this cottage have large cracks in them and I wouldn't be at all surprised if it had bad subsidence.
The only redeeming feature was the bed in the master bedroom, in that it was very comfortable. We had a good nights' sleep {our ONLY nights' sleep} which was a result considering!
The fan in the bedroom was placed neatly in the corner of the room by the door. Unfortunately the lead stopped about a foot short of the socket, and if the fan had to be plugged in, it would have had to be moved to the end of the bed, thereby totally blocking the only means of exiting the room for the person on the other side of the bed. Maybe it was a blessing in disguise that is wasn't hot that night. Having said that, you wouldn't have wanted to turn the fan on anyway, it was equally as dusty as the ceiling fan in the dining room.
The door to the main bedroom was a rather cheap plywood boxed style door with a hole on the inside that looked as if it has been punched through. Evidence perhaps of a settler's dispute back in the early 1900's?

The cottages themselves probably date from the end of the 19th century and given the state of the decoration inside, that's probably when they were last painted. Still.... it could be said that it adds to the " historical & heritage atmosphere"

We sent a text to Gerarda within 15 minutes of arriving when we complained about the thick dust on the ceiling fan, and asked if she had a tall step ladder so that it could be cleaned. At the same time we also mentioned that it had 1 fork, and that perhaps we were meant to share this.. She replied quickly stating that she was in Melbourne and mentioned that she was so embarrassed, and this had never happened to her before.. and put the blame on "the cleaner ". She also said that there had been a large party in the weekend before and that certain items from one cottage where obviously transferred to the others.. and that the cleaner hadn't noticed this, let alone rectified the situation.
She called us a few times, and mentioned that her daughter would be coming round to rectify certain things, that she would supply a better and clean frying pan, wine glasses, forks etc.... we were also asked not to get cross,or shout at her daughter, as she was going through exams at school. {as if we would shout at a 17 year old!} The daughter arrived and she, like her mother was full of apologies. She showed us the other cottages and asked if we wanted to swap, but after having inspected them decided not to.. they were all as bad as each other! plus we'd already decided that we didn't want to stay any longer than we had to..
She supplied us with various wine glasses, forks and tea spoons, and we thanked her. We discussed her school and exams etc.. and constantly had to tell her to stop apologising as none of this was her fault..
After she'd left, we received yet another phone call from Gerarda, telling us how we upset her daughter and how she couldn't stop crying. This was a complete load of utter nonsense as we were more than polite and not at any stage did we make her feel bad about the dreadful state of her parents' holiday business. It wasn't her fault, she was there mainly to help us at her mother's request, considering they were away in Melbourne and were unable to deal with the situation themselves.

Coming back to blaming the "cleaner" this lady doesn't even have a cleaner, she IS the cleaner.. hence the notice in the kitchen asking clients to wash up and clean up to the best of their ability, to strip the beds and put the bedding & towels in the washing machine ready for them to be washed. It would appear that she is relying on the goodwill of her clients to clean the places up, and do the work of a paid cleaner....Outrageous!
There were plenty of clean towels , but I have to say, the linen and towels had seen better days - and it seemed that it was all very much on the "we'll have to get by with what we have , considering the cottages are advertised as quirky "

Whoever sold them the cottages a few years ago, must have been laughing all the way to the bank! They'd found a couple of novice suckers without any experience whatsoever of the hospitality industry...
These people simply have no idea whatsoever about the ins and outs of the hospitality business. It is regrettable that properties like these ' Settler's cottages ' are allowed to flourish , and will inevitably cause damage to the reputation of the Australian tourist industry.
Old is fine, we do 'old' in the UK as in properties that are 300 odd years old and some even mentioned in the Domesday Book. Old is fine as long as it is clean and functional. Most places really are quirky and quaint with antique furniture and nice bits and bobs... not some 1950/1960 tacky bits of melamine furniture pretending to be old!

Finally, there is a statement on the homepage of their website that says, and I quote: " We also offer a clean guarantee, it is clean when you arrive , or we send in the clean team - and you get the night FREE"
True her word, we did get our deposit refunded in full. Thank you!

Date of stay: March 2015
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Baby-Babble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
happyoli, Owner at A Settlers Cottage, responded to this reviewResponded 17 June 2015

We are embarrassed when our guests are not happy and do everything within our humble cottages to ensure it does not happen in the first place. We also like to ensure that any issues are quickly rectified and any poor experience that has occurred is minimised. All our guest feedback is appreciated and we are sorry that these guests feel they had such a poor experience. 'A Settlers cottage' is built from brick, timber, lathe & plaster and built directly on the clay pan of the beautiful plains of Bathurst. We do have cracks in the original walls, creaky floorboards and odd shapes doorway. Depending on the weather, temperature and rainfall they can change daily and can sometimes create a maintenance issue. Most old homes in Bathurst have the same issues.
Within an hour of the guest alerting us to their issues I personally sourced another appropriate hotel and offered the refund. Guest said they did not want a hotel. At our request my daughter went over to sort some cutlery and glasses for the guests. I respectfully requested the guest not to alert my daughter to their other issues with their cottage as she neither had the power or responsibility to address those concerns. The reason my daughter continuously apologized was because the guest took over 20 minutes to make a point to show her everything they were not happy with including, strangely, the great comments in our visitors book and then questioned my daughter on how those guests could be happy. The sentiments assigned by this guest to the previous owners are clearly creative fiction. They could never have met. Thelma was a well loved and respected local business woman (now passed away) and the attitudes and words spoken of were not within her character.
Rest assured we are active in much of the cleaning of our cottages. We do our best to make sure cleaning is done above our guests satisfaction. We train our team to achieve the standards we expect and do much ourselves. We then put our integrity on the line with a rare accommodation clean guarantee. In the 6 years of our business and with a general occupancy higher than 67% we have refunded twice. The guest chose to stay the night and the entire stay was refunded and issues were addressed to the best of our ability. We were in constant contact with the guest over the time and on leaving the guest seemed amicable with the results. Any relevant issues have now been addressed within the cottages. We will continue our business and we are proud of our accommodation we share within the cottages and continue to be willing to back it with our integrity. I feel sad this guest felt the need to leave such a review. For complete transparency we have included a link to this review on our Facebook site at 'A Settlers Cottage Accommodation Bathurst CBD'. It has drawn further comment for review.

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