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Reviewed 30 May 2018

Staying here for two days in port Macquarie was great even though the apartment was rather dated the view was fantastic looking over the Hastings river to the ocean .must say great position in the middle of town ,you can walk to everything. And great coffee shop downstairs with excellent view . Fabulous to watch the sunsets.Do try with parking underneath .....

Stayed: May 2018, travelled with friends
Thank phillipk8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evan C, Front Office Manager at Rydges Port Macquarie, responded to this reviewResponded 13 June 2018

Thank you for your recent stay with us, great to hear that you enjoyed your stay and found everything to your liking.
We are truly gifted with a great location with easy walking distance to everything as you mentioned.
We look forward to welcoming you back to Port again.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2018

Convenient location to stop on the Pacific Coast driving route, basic room and facilities. Very limited gym with no water available and pool didn't appear to be heated (water was cold). Breakfast in Zebu cafe was disappointing as was the service.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank andrewf2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JustinBoydell, General Manager at Rydges Port Macquarie, responded to this reviewResponded 28 May 2018

Thank you for taking the time to write a review of your recent stay. My apologies that several areas have impacted the enjoyment of your stay and I have shared with the team so we can look to improve in these areas you have noted.
I have followed up with Maintenance and the pool is controlled to 24% and the spa is obviosly higher in temperature.
Please don't hesitate to contact me as I would welcome the opportunity if I can make amends when next you travel to Port Macquarie.

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Reviewed 23 May 2018

Had a great couple of nights Rydges had left a bottle of wine with a nice card in our room & gave us a late check out, staff were great hotel was very clean, room was good with a view of the Hastings River will certainly stay again.

Room Tip: River view is great.
  • Stayed: May 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank carlsmith3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JustinBoydell, General Manager at Rydges Port Macquarie, responded to this reviewResponded 24 May 2018

Thanks for taking the time to write a review and I am glad that you have enjoyed your stay.
Congratulations on your anniversary and choosing to stay in Port Macquarie to celebrate.
I will pass on the feedback to the wider team and agree the outlook out towards the Hastings River from the hotel is special.
Thanks for your patronage and please don't hesitate to contact us when next you are visiting Port Macquarie.

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Reviewed 18 May 2018

A nice room, with a verandah overlooking the river affording a delightful view of the dolphins chasing fish as the sun set. A tasty reasonably prices room service vegetarian pizza and a relaxing bath. Comfortable bed.

  • Stayed: April 2018, travelled with friends
    • Value
    • Location
    • Service
1  Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JustinBoydell, General Manager at Rydges Port Macquarie, responded to this reviewResponded 20 May 2018

Thank you for taking the time to write a review of your recent stay. I am glad that you have enjoyed your stay and thank you for choosing to break your journey with us.
How wonderful that you have seen the dophins whilst staying here. They are part of a local pod that are regularly seen in the Hastings River Bay at dawn and dusk.
The Hotel is very well located for the traveller right in the heart of the CBD and you can really make the most of your stay with nearby restaurants and shopping centre.
We do appreciate your patronage and thank you for choosing us recently and we look forward to welcoming you back when next you visit Port Macquarie

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Reviewed 15 May 2018 via mobile

It’s there but it’s not there very clean which is a must anywhere you stay, bit pricey for what you get, and why is it maintenance and attention to detail is always a problem for the so-called leaders in accomodation, all of them.

Let me explain, went to the toilet after a long trip, as you do. Guess what, no flush, nahda, zip, panic. Finally pulled the lid off the sistern played with the float and flushed away, thank god for a handy partner. Sounds crazy you’d have to see to believe but inner bin and outer bin cover, don’t ask me why there’s 2 where not assembled in the room and no lining, who wants to drop a used tea bag onto hard plastic base, don’t do that at home for obvious reasons so why would I do it here. Also, for some crazy reason that also confuses staff the recycling fan in the bathroom runs 24/7, maybe more than our room has a flush problem and they need to continually ventilate.

We struggled to fit us and luggage in the room, cosy is a generous description of room size but the staff are wonderful, well trained and professional. Just got reminded there is mould on the room curtain, once again it’s a detail thing.

Stayed: May 2018, travelled as a couple
2  Thank TellyTubbyWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JustinBoydell, General Manager at Rydges Port Macquarie, responded to this reviewResponded 20 May 2018

Thank you for taking the time to write a review of your recent stay. My apologies that the room amenities have impacted the enjoyment of your stay and I have noted your room and will follow up with the Housekeeper and maintenance to rectify these issues.
Please don't hesitate to contact me as I would welcome the opportunity if I can make amends when next you travel to Port Macquarie.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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