We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Sage Hotel Review”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Sage Hotel Wollongong
Ranked #5 of 15 Hotels in Wollongong
Reviewed 25 September 2017

The hotel itself was very good and we were thrilled with its great location as we were attending a concert at the Entertainment Centre.
Room service food left much to be desired though as our meal of flathead, chips and salad was fairly ordinary and was made worse by the fact that there was no salt and pepper provided. I asked the staff member who said she would bring some but our meals were stone cold by the time I eventually rang the restaurant to make a second request for the salt and peppe which eventually did arrive.
One other small thing was that there was a very inviting looking bath and bath products so I decided to indulge in a nice relaxing bath. It seemed to take forever for the bath to fill and I eventually discovered that the plug did not fit properly and the water was running out nearly as fast as the bath was trying to fill. This is just a small thing but also something that should not happen and caused a lot of water wastage and a not very relaxing bath.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank helenrH6399BI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole_Temple, General Manager at Sage Hotel Wollongong, responded to this reviewResponded 30 September 2017

Dear helenrH6399BI,
Thank you for taking the time to provide feedback from you stay at the Sage. I am pleased to read that you found the room to be of a good standard and our location to be convenient for the purpose of your stay. I am sorry to hear that you did not enjoy your room service meal, however I hope this did not put too much of a damper on your stay.
Best Regards,
Nicole Temple
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,792)
Traveller rating
Traveller type
Time of year
Language
  • More languages

185 - 189 of 1,793 reviews

Reviewed 24 September 2017

Realise you want to conserve water but felt like I had to run around under shower head to get wet.
Not told how to connect to wifi and took 10 minutes to get a call to reception answered.
Lifts are very very slow.
Despite these minor grumbles, enjoyed the brief stay.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank boris493
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole_Temple, General Manager at Sage Hotel Wollongong, responded to this reviewResponded 30 September 2017

Dear boris493,
Thank you for your feedback, I am glad you are satisfied with your overall experience with the Sage. We hope to welcome you back next time you are in town.
Best Regards,
Nicole Temple
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2017

We were upgraded to a room with an amazing view, hotel was clean and spacious. The bed was comfy and reception were easy to deal with.
We are staying there again next month and are excited for our stay.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank benjimanp2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole_Temple, General Manager at Sage Hotel Wollongong, responded to this reviewResponded 30 September 2017

Dear benjimanp2017,
It is great to see that our team was able to offer you a complimentary upgrade and that you found the room comfortable and clean. We all look forward to seeing you back at the hotel next month.
Best Regards,
Nicole Temple
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2017

I had to wait over an hour for room service and when the food arrived it was not very nice. The room was comfortable and the staff were pleasant but I was very disappointed with the food provided. I was attending a conference at the Sage and even the food at the conference was disappointing.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank B9709UWchriso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole_Temple, General Manager at Sage Hotel Wollongong, responded to this reviewResponded 30 September 2017

Dear B9709UWchriso,
Thank you for taking the time to provide us with feedback from your recent stay. I am disappointed to read that you did not enjoy any of our food offerings. I would love a bit more information about what specifically was lacking in order to take measures to improve our service. Please do not hesitate to contact me on 04 4201 2111 or via email on nicole.temple@snhgroup.com to discuss.
Best Regards,
Nicole Temple
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2017

great room comfy beds very clean would stay again longer service was good it was quiet location was great parking was easy cant folt the service people were friendly and well spoken very clean and well groomed

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank marguariten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole_Temple, General Manager at Sage Hotel Wollongong, responded to this reviewResponded 30 September 2017

Dear marguariten,
Thank you for providing us with feedback from your recent stay. I am very delighted to see that you found our beds to be comfy and found our team to be friendly and well presented. I am sure your comments will inspire the team in their work. Thank you once again and we hope to see you back at the Sage again soon.
Best Regards,
Nicole Temple
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Wollongong hotels
1.6 km away
Novotel Wollongong Northbeach
0.5 km away
Adina Apartment Hotel Wollongong
4.5 km away
Quality Suites Pioneer Sands
Quality Suites Pioneer Sands
#3 of 15 in Wollongong
275 reviews
Show Prices
Show Prices
Show Prices
0.2 km away
Best Western City Sands
Best Western City Sands
#6 of 15 in Wollongong
252 reviews
1.3 km away
Mantra Wollongong
Mantra Wollongong
#10 of 15 in Wollongong
262 reviews
0.5 km away
Quest Wollongong
Quest Wollongong
#4 of 15 in Wollongong
252 reviews
Show Prices
Show Prices
Show Prices

Been to Sage Hotel Wollongong? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sage Hotel Wollongong

Address: 60 - 62 Harbour St, Wollongong, New South Wales 2500, Australia
Region: Australia > New South Wales > Wollongong
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 15 Hotels in Wollongong
Price Range: RM523 - RM1,231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sage Hotel Wollongong 4*
Number of rooms: 168
Official Description (provided by the hotel):
Sage Hotel Wollongong is a modern hotel located about an hours drive from Sydney on the scenic NSW South Coast. The hotel is situated on Wollongong's foreshore, adjacent to WIN Sports and Entertainment Centre and a short walk to Wollongong City Beach, vibrant restaurants and cafes, and fabulous shopping at Wollongong Central and Crown St Mall. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Agoda and Ctrip TA so you can book your Sage Hotel Wollongong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing