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mabb6368
Sydney, Australia

Great location. Spacious rooms

4.0 of 5 bubblesReviewed 4 Nov 2021
This hotel is close to everythin! Rooms are spacious and well set. Friendly staff and helpful service as well. Overall a comfortable stay at a reasonable price given the location in Wollongong city centre.
Date of stay: October 2021
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hope Yu, General Manager at Quest Wollongong, responded to this review
Responded 13 Feb 2022
Thank you for your review mabb6368
We look forward to having you stay with us again.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (386)
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14 - 19 of 386 reviews
Reviewed 26 June 2021

We loved the overall presentation, cleanliness and size of the apartment. The location was so convenient and Central. We walked everywhere. Secure car parking available. The staff were efficient and friendly during the booking procedure, while staying and when checking in & out.

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Ann P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hope Yu, General Manager at Quest Wollongong, responded to this reviewResponded 1 July 2021

Thank you for your great review Ann P

We are pleased to read that you had a great stay and found our apartments, centrally located, clean, well presented and spacious. Our staff will also be pleased to read that you found them efficient, friendly and helpful.

We look forward to having you as our guest again in the near future.

Kind Regards
Hope Yu & the Quest Wollongong Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2021

Apartments need a renovation and the showers need to work. The property is very tired and dated and is not of the standard I expect of a quest facility. There would be much better options in Wollongong which I will be exploring on my next visit.

Date of stay: June 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank jamesarmstrong33
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hope Yu, General Manager at Quest Wollongong, responded to this reviewResponded 1 July 2021

Thank you for your review James
We are disappointed to read that your stay was not as expected. We wished you had addressed some of your concerns whilst you were at the property as we may have been able to make your stay more comfortable with another room.
The property is currently in the process of appointing a contractor to start works on a refurbishment in approx. late 2021/22 and we do hope to welcome you back to Quest Wollongong in the near future.
If you wish to discuss your concerns further please feel free to reach out to us.
Kind Regards
Hope Yu - Franchisee

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2021

Room was clean and fresh, staff are friendly and other than a faulty lamp, the amenities were good. Booking process was quick and easy and check out was expedient. Would recommend Quest Wollongong, especially if going to a show at the WEC

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Sue H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hope Yu, General Manager at Quest Wollongong, responded to this reviewResponded 1 July 2021

Thank you for your great review Sue.
It was a pleasure having you stay with us and we are glad you enjoyed the show.
We look forward to you returning to stay with us at Quest Wollongong.
Regards
Hope Yu & The Quest Wollongong Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2021

Lovely apartment, clean and extremely friendly and helpful staff. we will return. We were only there for one night for a boxing event but felt very welcome and definitely will return when we come to Wollongong next time.

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Ando110467
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hope Yu, General Manager at Quest Wollongong, responded to this reviewResponded 1 July 2021

Thank you for your great review Ando110467
It was a pleasure having you stay with us and we are glad you enjoyed the fight (even if it only lasted mere seconds :))
We look forward to you returning to stay with us at Quest Wollongong.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2021

Centrally located, only a short walk to the beach or restaurants and cafes of Crown Street. There is plenty of space in the two bedroom apartment with both ensuite and bathroom. Very friendly staff and having secure onsite parking is great.

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank mjroberts71
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hope Yu, General Manager at Quest Wollongong, responded to this reviewResponded 21 April 2021

Thank you for your review mjroberts71

We are pleased you had a great stay, found our apartments central, spacious, staff friendly and helpful and car parking ideal.

WE look forward to having you stay with us again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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