great place to stay on the beach and at the city doorstep, staff are very helpful and great meals, no issue with parking
146
152
29
16
10
Silver
AustraliaEnjoyed our stay
Review of Best Western City Sands
Reviewed 12 Sept 2024
We stayed overnight in a clean, comfortable 1 bedroom apartment which had a lovely view over the golf course and ocean. The apartment had a kitchenette with a microwave though hotplate or oven. The fridge was a very small bar fridge. The staff are helpful and friendly. Parking is free.
Date of stay: September 2024Trip type: Travelled as a couple
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Reviews (353)
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All reviews golf club golf course great location separate bedroom lounge room top floor staff were friendly golfers ocean balcony kitchenette apartment pokies escarpment receptionist motel onsite
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2 - 7 of 353 reviews
crakkers60
1
Date of stay: June 2024
Review collected in partnership with Best Western
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeb B
Thomson, Georgia, United States
1513
I had the best time at this hotel and was very sad to leave. I highly, highly recommend!!!
Absolutely loved my spacious room that overlooked the golf course and ocean. It was clean and comfortable. What a view!
Loved the staff. Everyone was so friendly and helpful. They made me feel just like I was at home!
Had several meals and drinks in the restaurant and bars. The service and food were excellent.
Most fun was getting in three rounds of golf. The pro shop team made the entire process of renting clubs and getting on the course painless and easy. I enjoyed playing with some of the members who took me in and let me play along.
The entire experience exceeded all of my expectations!
Date of stay: May 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Zaja, Guest Services / Front Office at Best Western City Sands, responded to this reviewResponded 4 June 2024
HI JebB820,
Thank you so much for your positive review. I will pass on your positive comments to the team which is greatly appreciated.
If you ever decide to come this way, we would be delighted to have you back.
All the best.
Regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paul H
Sydney, Australia
3
The hotel is a great facility in an excellent location. The staff on arrival were very helpful & friendly along with the staff in the bar & restaurant. The rooms are very tidy & clean with excellent facilities & views.
The restaurant has an excellent menu backed up with great food at a reasonable price.
Date of stay: March 2024
Review collected in partnership with Best Western
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Zaja, Guest Services / Front Office at Best Western City Sands, responded to this reviewResponded 19 March 2024
Dear Paul H,
Thank you so much for your positive review.
We look forward to welcoming you back upon your next visit to Wollongong.
Kind regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
brearnagray
Central Coast, Australia
1
The best western city sands was a great family friendly affordable accomodation. The room was huge, clean and the staff helpful. There’s even a great park at the location. There’s also a beautiful golf course, bar and restaurant onsite
Date of stay: November 2023
Review collected in partnership with Best Western
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Michael Zaja, Guest Services / Front Office at Best Western City Sands, responded to this reviewResponded 29 November 2023
Dear brearnagray,
Thank you so much for your positive review. We look forward to welcoming you back when you next travel to Wollongong.
Wishing you a Merry Christmas and a Happy new Year.
Regards,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SSVR-W547
Shellharbour, Australia
218
via mobile
Nice place to stay with some disappointments for the money.
We stayed in a top floor suite.
Room was very comfortable and very clean. Staff were wonderful.
Issue with the cost of the room was small but important for the cost of the room. No TV in the bedroom and single spilt system air con for the whole room. It sounds petty but at the cost of the room I assumed the bedroom would have a TV and a separate air con. Issue with a single air con is that your choice is a too warm night before bed and a good sleep or a pleasant evening and a cold night.
Room had 1 bedroom for couples and I assumed that it would include a TV. The TV in the lounge room was very small. Again it sounds petty but for the money and being 2023 I would have expected more.
Staff at the hotel were nothing but wonderful, the food at the restaurant on level 1 was sensational (eat there 2 nights) only thing that stopped 5 stars was the appointment of the room.
Ocean view was wonderful
Room tip: Parking is in a normal club car park. Great if you have a big car, but it is exposed and accessible to anyone walking past during the night
Date of stay: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michael Zaja, Guest Services / Front Office at Best Western City Sands, responded to this reviewResponded 1 September 2023
Dear SSVR-W547,
Thank you so much for your review and glad you enjoyed your stay.
We look forward to welcoming you back on your next visit to Wollongong.
Kind regards,
Michael
This response is the subjective opinion of the management representative and not of TripAdvisor LLC